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Panama City Toyota
Panama City, FL
3,040 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,040 reviews
Verified Customer
July 01, 2023
Very kind friendly service workers. Nice pleasant waiting room. Good explanation of work done and work that needed to be done. Nice pleasant waiting room. Good explanation of work done and work that needed to be done. More
by ACOVENO
Employees Worked With
June 30, 2023
Highly recommend! I did not have an appointment but the service folks gladly worked me in. All routine maintenance was done throughly. I did not have an appointment but the service folks gladly worked me in. All routine maintenance was done throughly. More
by Jennijr24
June 30, 2023
He greeted me. He introduced himself. He had the car serviced within 30 minutes. That's all I have to say. He introduced himself. He had the car serviced within 30 minutes. That's all I have to say. More
by pc3900
Employees Worked With
I am old. The experience was great. He was very efficient and knowledgeable.
June 30, 2023
The service was quick and painless for me and my pocketbook. I will be using them again. pocketbook. I will be using them again. More
by thorton555
June 30, 2023
Service dept repairs the wrong thing then charges more (inc diagnostic fee) to have it correctly fixed. 2022- my 06 tundra wouldn’t start. Seemed to be a security system issue. Pan City Toyota said it (inc diagnostic fee) to have it correctly fixed. 2022- my 06 tundra wouldn’t start. Seemed to be a security system issue. Pan City Toyota said it’s the starter and replaced for $550. Get in my truck and horn honks continuously but it starts.i pull the horn fuse. 2023 a year later. Still no horn but whatever. Truck won’t start. Same as original issue. Call dealer. Get snarky responses about why didn’t i bring it back in last year (I don’t want to keep flushing $$ down the toilet). This time the dealer.CORRECTLY diagnoses the issue. There is an aftermarket security system that needs removal. $750 later the security system is out but now it takes 1-7 attempts to get my starter to catch. Later 2023- truck stops working. Beeping. Appears as though starter is catching fire. Towed to dealer. Told my battery wiring was ruined when battery shifted due to not being properly secured. My fault. $380 later told its all good. Surprise! It’s not all good. Takes 1-7 times to start. About $1600 to get a security system removed and my truck barely starts on a 1 year old starter More
by b.almy
Employees Worked With
Other Employees :
Chuck Mun
June 30, 2023
It took 7 hours to have an oil change and new tires. I was told it would take 3 hours. I payed 1800. I was told it would take 3 hours. I payed 1800. More
by teresahartman5
Employees Worked With
June 30, 2023
I had a 1 pm appointment and still had to wait behind those that just drove in. In luding some that drive up after I did those that just drove in. In luding some that drive up after I did More
by disappointed
Employees Worked With
I don't know who it was that was meeting those in driveway
