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Paramus Chevrolet

Paramus, NJ

4.5
1,524 Reviews

194 N State Rt 17

Paramus, NJ

07652

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1,524 Reviews of Paramus Chevrolet

May 06, 2011

After shopping numerous dealerships for my new 2011 Traverse, I visited Paramus Chevrolet. I was warmly greeted by the front desk staff and David Ricz. He was very friendly and courteous. He took me More

by Tracy5780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ricz
March 17, 2011

This is an AWFUL dealership mostly because the cars they sell are American made and very poorly designed, built and maintained by their Corporate Engineers. Stay clear of the 2008 Chevy Mailbu LTZ becaus More

by lgaldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ALL
Apr 21, 2011 -

lgaldo responded

Mr. Mann, I have spoken to you on at least 5 occasions regarding your dealer's sales tactics and service issues concerning my 2008 Chevy Malibu LTZ which to this date, has too many serious unresolved issues. You may 'brag' about your many happy customers which include hundreds of new sales each month. But the only true number that matters to me and my family, is quite simple; ONE. My car, my concerns and my outstanding issues. So when you, Steve (owner) and the dealership is truly ready to deal with our very serious performance issues and design flaws, I will be open to listen. Unfortunately, thus far to date, you and your dealership has not made any attempt other than empty gestures to resolves my many issues with the 2008 Malibu LTZ, which has been named The Car of the Year. How much did GM and Chevrolet pay for that distinguished hon or I ask?

Apr 22, 2011 -

Paramus Chevrolet responded

To all our customers, Three Different Service Department's found Igaldo@verizon.net Vehicle to be normal.We regret that Igaldo is unhappy with his 2008 Malibu purchase. Paramus Auto Mall.

Apr 22, 2011 -

lgaldo responded

Paramus Chevrolet, It does not say much for your so called ' Car of the Year' when the dealers have in fact told me, including the Service Directors that many complain about the 4 cylinder Spring Edition model's unexplainable severe hesitations and lags at intermittent times throughout a short or long trip. Maybe GM and Chevrolet should spend the money on increasing the budgets of their Engineering Department rather than buying all the commercial and advertising time which they do. Your philosophy is quite simple; just keep telling people how good a car is and sooner or later, regardless of the facts, most people will believe it. It's the power of the great American Marketing and Advertising business models which most American companies worship. When GM and Chevrolet acknowledges the defects which were originally being addressed with software updates (at least 3 to date have been applied to our vehicle; if nothing is wrong than WHY???) and now have come to an immediate stop & seeks solutions which might be costly to the Company, then your reputation and credability might be restored with our family. Until then, we will never purchase, lease or rent a Chevrolet vehicle again. PERIOD. I still remain open to discussing a fair resolution to all and I am still waiting for your owner, Steve Barna to call me back after speaking with him 4 weeks ago and him even suggesting that I drive the car in manual 5th gear as a test. Where is he now? Probably taking care of the other 200 customers a month that buy cars from his dealership... Ciao.

March 05, 2011

We were highly recommended to Bill Mann by friends who over the years had purchased 4 cars from Paramus Auto Mall. Bill was on vacation but we were placed in the excellent hands of Robert Mann, the Genera More

by suschevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mann, John & Rusty, Bill Mann
February 11, 2011

Can’t believe it’s been 6 months already, but back in Can’t believe it’s been 6 months already, but back in Sept. after much research we finally purchased a fully loaded 2010 Malibu LT from your dealersh More

by Rob F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mann & Jon Beccari
January 20, 2011

I was extremely impressed with prompt response I received from Carey after emailing the dealership for some info regarding my lease emd in March fpr my jaguar. I used to be in the auto industry in Calif & s More

by albamana
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carey Lutz Internet Sales
January 16, 2011

GREAT PLACE TO BUY A CAR VERY NICE THEY SHOW YOU EVERY GREAT PLACE TO BUY A CAR VERY NICE THEY SHOW YOU EVERY THING ON THE CAR HOW TO USE IT. JOE IS THE MAN TO SEE FOR A GREAT USED CAR OR A NEW CAR THE BE More

by MJM61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE LUBNEWSKI, Joseph Lubnewski
January 08, 2011

No dealer on Long Island wanted to talk about an Equinox V6 with us. So, we called paramus Chevrolet and asked if they had one in stock to let us test and Bill said to come on in. When we got there Bill was More

by JayNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hoadley, Bill Mann, Bill Mann
December 31, 2010

Contacted this dealer twice about a vehicle over the internet. Last time, submitted a credit report, and the dealer never got back to me about the report. Living close, I should have gone up there in p More

by maverick1
Customer Service
Recommend Dealer
No
Employees Worked With
n/a
December 08, 2010

Everyone at the dealership was very friendly and provided all the information I needed. They went to another location to bring back a car that was in the color I wanted, since they did not have one on their More

by josieod
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mann, Paul
December 03, 2010

We have been dealing with this dealership for 25years or so. We have never had a problem with buying or repairs. Everyone is always helpful. They call back when they say they will and are always willing to More

by nancyfduffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
most of them we are on our 15thcar, Bill Mann
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