Paramus Hyundai

I dedicated almost three hours to working through a potential deal with Steven Lee, during which he indicated it could be made to work. However, at the last moment, I was told there had been a misunder potential deal with Steven Lee, during which he indicated it could be made to work. However, at the last moment, I was told there had been a misunderstanding. He then presented completely different options that I wasn’t interested in. This could have been identified much earlier, and the lack of clarity was very disappointing. Unfortunately, I would not recommend based on this experience. More

Iggi was extremely helpful and knowledgeable and we will be going back to him after this lease is up. He was very pleasant to work with. We were very pleased with his professionalism and will continue to g be going back to him after this lease is up. He was very pleasant to work with. We were very pleased with his professionalism and will continue to go back to him in the future. More

Welcoming, friendly & knowledgeable. Test drove a car with Iggi BARRETO about ten minutes after arriving with the features being explained to me. Test drove a car with Iggi BARRETO about ten minutes after arriving with the features being explained to me. More

Iggy was an amazing salesperson. He made my car buying process smooth from start to finish! Would definitely recommend seeing him if you need a car at this dealership He made my car buying process smooth from start to finish! Would definitely recommend seeing him if you need a car at this dealership More

Iggi was simply the best. He was professional honest and sweet. Highly recommended. Thank you so much!!!!!! He was professional honest and sweet. Highly recommended. Thank you so much!!!!!! More

I would like to share the disappointment I experienced after purchasing a Hyundai and inform potential buyers. First of all, I want to point out that none of the promises made during the pre-sale proce after purchasing a Hyundai and inform potential buyers. First of all, I want to point out that none of the promises made during the pre-sale process were fulfilled when I went to buy the vehicle. Before the sale, I was told that the car would be delivered with a full tank of gas, any minor existing scratches would be repaired, and winter mats would be provided as a gift. However, when I took delivery of the car, I was told to come back a week later for all these issues to be addressed. When I returned a week later, they rudely told me, “We cannot help you,” and sent me away. Shortly after taking the vehicle (2025 Model Santa Fe Hybrid), the driver’s seat adjustment mechanisms stopped working and began making noise. But the main issue is much more serious: if the car is driven for more than 30 minutes, a locking sound comes from the steering wheel, and it becomes extremely difficult to turn. I took the car to the service center and documented the issue with a video. They told me, “We will call you tomorrow,” and requested the video showing the problem. I sent the video, and the next day they called to say they could not replicate the issue and asked me to bring the car back. When I went back, I asked, “You saw the video and heard the sound; why aren’t you inspecting the steering wheel?” I then learned that the service center had only tested the car for 15 minutes, even though I had clearly stated that the problem occurs during drives longer than 30 minutes. The response I received was shocking: “We do not have the time or luxury to test your car for more than 15 minutes.” In other words, even though a critical safety component like the steering wheel was defective, they refused to repair it due to “lack of time.” After repeated insistence, the solution they proposed was even more surprising: I was asked to let the sales managers use my car to commute to work and home while assuming all potential liabilities. In the event of an accident, I would be held responsible for any damage to both my vehicle and the sales manager, despite having clearly explained the seriousness of the issue. Finally, I contacted Hyundai USA. They said a ticket had been opened and that I would receive a response, but five days have passed without any follow-up. I took my car back from the service center, and the problem still persists. In conclusion, based on my experience, I strongly advise against purchasing a Hyundai. More

Excellent customer service My sales person was Very patient helpful kind and Knowledgeable great experience patient helpful kind and Knowledgeable great experience More

Thank you, for all the help special thanks iggi Barreto a great hard working sales man compassionate professional thanks for the 2026 Elentra. great hard working sales man compassionate professional thanks for the 2026 Elentra. More

Iggi was amazing. He made entire day easy, smooth, and stress free. It was the second time we worked with him because we appreciated his kindness and warmth. He is inc He made entire day easy, smooth, and stress free. It was the second time we worked with him because we appreciated his kindness and warmth. He is incredibly personable, helpful, and incredibly patient. Can't recommend him enough! We go to Paramas Hyundai because of Iggi! More

Iggi is amazing! quick, thoughtful, and genuinely cares. Bought two cars from him. Highly recommend! quick, thoughtful, and genuinely cares. Bought two cars from him. Highly recommend! More