Parks Acura

A dealership you can trust! Honest, reasonable prices and low pressure. We were so thankful that we found Duncan Acura and found an awesome 2010 Honda Odyssey within our budget Honest, reasonable prices and low pressure. We were so thankful that we found Duncan Acura and found an awesome 2010 Honda Odyssey within our budget. More

Brad Wyat Very knowledgeable and courteous. like his no pressure but great service attitude. second vehicle we have purchased from Brad. three for the family. W Very knowledgeable and courteous. like his no pressure but great service attitude. second vehicle we have purchased from Brad. three for the family. Will continue to recommend Brad to others. More

Thank The Lord for Duncan Accura/Honda Because I know absolutely nothing about cars, when my car started leaking something and my husband told me to take care of it, I prayed that The Lord Because I know absolutely nothing about cars, when my car started leaking something and my husband told me to take care of it, I prayed that The Lord would guide me in the right direction. Ephesians 3:20-21 says that The Lord will give you immeasurably more than you can ask or imagine. This is so true! The gentlemen at the Duncan Honda and Acura locations went beyond the call of duty to help me and they did it quickly. We needed my car in less than a week to drive eight hours to the beach. They got my car in the next day, provided me with a beautiful loaner car and were so courteous. I took the car in on a Saturday (a holiday weekend at that!) and by Monday they had figured out the problem and I was driving my car by that afternoon. They vacuumed and washed my car and did not charge me for the loaner or the service. Incredible! We have always purchased our cars from Duncan as they are folks of integrity. I admit I have gone for service to places close to my home. As it turns out, it was slip shod work, at another service center, that was the cause of this problem. From now on I will go to Duncan Acura or Honda for service on my van. It is worth driving the extra distance to get superior service from people who value their reputations and want to serve their customers. How I appreciate the folks at Duncan Honda and Acura. I also thank The Lord for proving the truth of His word once again as He lead me to Duncan. Because of Him, Donna J. Powell Roanoke, Virginia More

new car purchase Excellent experience. The paperwork was nearly all completed when I arrived. The car was detailed when I arrived. Sales staff were knowledgeable, h Excellent experience. The paperwork was nearly all completed when I arrived. The car was detailed when I arrived. Sales staff were knowledgeable, helpful and friendly. The deal was good to excellent as measured by TrueCar.com and Kelly Blue Book data. I would strongly recommend. Standout staff: Wes Worrell and Mike Maddox. More

Surprisingly pleasant car buying experience Going car shopping is up there with buying a new bathing suit in my book. I have had salespeople tell me to "come back when I can bring my daddy/husb Going car shopping is up there with buying a new bathing suit in my book. I have had salespeople tell me to "come back when I can bring my daddy/husband", refuse to let me know price of vehicle, show me cup holders and visor mirrors, repeatedly pressure me to make a purchase RIGHT NOW...."what will it take to get you into this vehicle today?". Brad Wyatt was the opposite of this. Brad was very low key and low pressure- never once making me feel like I had to make an immediate decision and not hounding me with phone calls/emails after my first visit. One phone call on the agreed day that I would have a decision and one to ask what time I'd be in to finalize purchase. Brad also has arranged to have my "old" car driven back to my home as I was not trading in a vehicle and did not have a way to get both old and new vehicles back to my home. I was not pushed by Brad, or anyone else at the dealer to purchase extras- I was offered extended warranty as well as a service plan, but when I declined there was no additional mention or hard-core sales pitch. I would highly recommend Brad and the rest of the team at Duncan Acura & Audi to anyone in the market for a vehicle. More

Sales experience We have owned an Acura RL for the last 16 years and 300,000 miles so we needed to consider a new car for our upcoming travels. Our considerations were We have owned an Acura RL for the last 16 years and 300,000 miles so we needed to consider a new car for our upcoming travels. Our considerations were another sedan or an SUV. The considerations were weighted equally on the overall cost for the vehicle, fair to good gas mileage, compatibility for extra passenger space/recreational equipment needs/luggage space and the reliability/warranty of the purchase. We have been car shopping for over 2 years now so it was time for another vehicle and probably visited 10-15 car dealers in the area. The well informed and friendly staff at Duncan Acura answered all of our questions and working together we matched our requirements to a vehicle that best suited our needs (i.e. pricing, gas efficiency, comfort and most importantly the warranty of our purchase). Our salesperson, Brad Wyatt, is very knowledgeable on all the products Duncan offers and he gave us plenty of details of the various choices (e.g. Audi, TL, RDX, and the MDX). We choose the MDX, which meets our requirements almost perfectly. The overall sales experience was very good and the entire Duncan team (sales and business arrangements) were very knowledgeable and professional during the entire transaction. More

Excellent service Mr. Powers was hands down, the best service technician. Very courteous and professional. First time ever using this dealer for any of my cars and wa Mr. Powers was hands down, the best service technician. Very courteous and professional. First time ever using this dealer for any of my cars and was in a bind to get my state inspection done. I will come back to this dealer to get work done on my cars. More