Parks Chevrolet Huntersville

I specifically inquired about a 2026 Chevrolet Tahoe Premier (VIN: 1GNS6SK89TR192919, Stock: 192919) at Parks Chevrolet Huntersville after seeing it listed online. Tyler from their internet sales team r Premier (VIN: 1GNS6SK89TR192919, Stock: 192919) at Parks Chevrolet Huntersville after seeing it listed online. Tyler from their internet sales team reached out promptly on January 15, promoting a "VIP appointment" and "best deals" during their 72-hour sales event, with promises to review all options and specials. I explained I needed my wife to see details first and would follow up. On January 16, Tyler followed up aggressively in the morning about the event's urgency and our availability that day or the next. Once my wife approved the truck that afternoon, I requested a cash out-the-door (OTD) price including all current incentives and rebates, clearly stating no trade-in was needed (I planned to sell our current Tahoe privately to our company). Tyler's response: They "don't send quotes online," the price is only advertised on the website, and an OTD figure requires scheduling an in-person appointment. When I asked if the listed internet price included dealer-installed options, he disclosed $2,9998 in non-negotiable accessories—still providing no full incentive breakdown or total cash price. Due to my recent total knee replacement surgery, which makes mobility (especially a drive from Lincolnton) challenging at times, I declined coming in over the weekend. Tyler then sent a passive-aggressive message implying I was simply "unwilling" to make the "short trip," that I'd pay "a lot more" at another dealer, and they could've "saved [me] a lot more money" if I'd just shown up. He even referenced another salesperson (Cecil) supposedly forewarning about my availability, then offered a sarcastic apology. This experience was unprofessional and disrespectful. In 2026, reputable dealers routinely share ballpark OTD cash prices, rebate details, or incentive breakdowns via text/email for serious inquiries—especially on a promoted model like this Premier during a sales event. Their site lists the vehicle but offers no transparent full pricing without forcing an in-person visit, turning what could've been a straightforward cash sale into wasted time and pressure. Refusing basic details after polite, detailed exchanges, then guilting a customer over legitimate mobility issues post-surgery, screams high-pressure tactics over customer service. I was ready to buy this specific Tahoe Premier cash—no trade hassles—but their stonewalling and insensitivity killed the deal. Avoid their internet sales if you want open communication and respect. I'll take my business to a dealer that provides upfront pricing and treats buyers (and their circumstances) properly. More

Park Chevrolet does it again with great salesperson (Crystal), finance and delivering a great vehicle! Low pressure and happy people! Thanks Crystal and Parks!!! (Crystal), finance and delivering a great vehicle! Low pressure and happy people! Thanks Crystal and Parks!!! More

They did a great job at getting me scheduled to have my truck serviced quickly. truck serviced quickly. More

I purchased a vehicle from here. The process went well then within a month two different batteries had to be replaced. They told me originally I had to pay for them. Then negotiated The process went well then within a month two different batteries had to be replaced. They told me originally I had to pay for them. Then negotiated me paying less. All in all still had to pay. Would never buy a car from them again would not recommend. More

Cameron my advisor made my experience awesome while waiting on my Tahoe to be repaired waiting on my Tahoe to be repaired More

Brought my car in for an oil leak. Another shop diagnosed it as the oil pan, but the dealership insisted it was the head gasket — a $3,000 repair. I trusted their expertise, paid for t Another shop diagnosed it as the oil pan, but the dealership insisted it was the head gasket — a $3,000 repair. I trusted their expertise, paid for the work… and now the leak is even worse. When I went back, they now said they need to do exactly what the first shop did — an oil dye test to pinpoint the leak. So what you’re telling me is, I brought my car in for an oil leak, and instead of doing an oil dye test that would tell you exactly where the leak is, you just guessed — and charged me $3,000 to fix it. The most frustrating part? If the $3,000 repair had actually fixed the leak, I wouldn’t be writing this. But it didn’t. And when I spoke to the dealership, I was told they basically did a surface-level diagnostic before deciding it “had to be” the head gasket. Now they’re doing an in-depth diagnostic — the oil dye test — after I’ve already paid $3,000. Why wouldn’t you do the in-depth diagnostic first, before recommending and charging for such an expensive repair? As a school teacher, $3,000 is a huge sacrifice, and to end up with the same (or worse) problem is extremely frustrating. At this point, I suspect the first shop’s diagnosis may have been right all along. Shout-out to Thomas Fox for excellent customer service and professionalism — but the repair accuracy and diagnostic process here have left me questioning this establishment. I strongly urge anyone to get a second opinion before committing to costly repairs. More

Everyone at the dealership was friendly and knowledgeable. They helped me to understand what was going on with my car and explained the repairs to me so that I could understand what they were d knowledgeable. They helped me to understand what was going on with my car and explained the repairs to me so that I could understand what they were doing. More

Worked with Chris Haverstick on the purchase of a 2023 GMC Sierra. Very knowledgeable of the process and answered everything question throughly. He even helped drop my insurance prices a month! They also GMC Sierra. Very knowledgeable of the process and answered everything question throughly. He even helped drop my insurance prices a month! They also hooked me up with a sweet deal on the extended warranty! Very easy to work with and the process couldn’t have went smoother. Highly recommend this dealership for the next purchase of your new or used vehicle! More

Just wanna let know I was not satisfied with customer service today Chris is full of xxxx had me and my lady come all the way to the dealer this evening the car we were going to get was gone and he didn’ service today Chris is full of xxxx had me and my lady come all the way to the dealer this evening the car we were going to get was gone and he didn’t even notify us he just talked and text me all day the car was sold this morning why the xxxx would he have me come all the way there and to put the icing on the cake he wasn’t even there today I will never be returning to this dealer ever that xxxx is unacceptable a Waiste of our time he’s definitely not a good salesman you gone notify me through text message when I got to the dealer saying the car was sold what kind of xxxxen dealership yall running up there I will be advising no one to shop at that location that was straight xxxxxxxx More

We think that Thomas Fox is a great service advisor at parks Chevy huntersville nc. parks Chevy huntersville nc. More