Reason for Visit: Sales
I recommend this dealer: No
My Review of Parkway Cycle:
I called to schedule a service appointment - I was told to bring my bike in June 11th at 9 am. I went out of my way to get there and was told they couldn't "check me in" until 10 am.
One service person told me to leave my key in the ignition yet another told me directly afterward how dangerous that is to do (in fear of threat).
I JUST picked my bike back up (over a month later) for a minor coolant leak/overflow bottle replacement. I had to call them for status, they NEVER called me or even returned my phone calls when I went looking for a status. They didn't even look at it for the first two weeks it was there in the shop (that much they told me). After all of this, they still tried to charge me labor/part/storage costs (which I objected to) and they said it wasn't covered under my extended warranty. I only ended up paying $70 - but I don't trust the condition of my bike now.
I bought the bike from them and was hoping for a happy/trusting relationship from then on, but I won't ever give them another dime. I'd avoid them at all costs. Today when I went to pick up my bike, they were happy to turn back over a dusty/dirty bike instead of cleaning it up and making it look like nice. I even watched them ram a display bike with a used one they were putting out in the lot for display. If that's how they treat the bikes they're SELLING (ie: how they're trying to make money) then how do you think they're going to treat a bike that's just in for service?
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