My Jeep lease is up next month, and I'm looking for a new Grand Cherokee Limited. I intend to buy or lease a new one this weekend. I spent about 30 minutes on Parkways lot, and another 30 minutes in their showroom, and was never acknowledged or asked if I needed some help. Not a single word from anyone. I can understand if sales personnel are busy, but too busy to say hello? Or ask if I've been helped? Or say that someone will be with me? Besides, a number of them WEREN'T busy. At one point, I was within a short view of 3 salespeople who were sitting at their desks, obviously more interested in their smart phones than anything else (looking at you, Mr. Morosky - how could you have NOT seen me standing next to the red Grand Cherokee next to your office looking at the window sticker for 10 minutes? Hint: look up from your smart phone once in a while). I thought about going up to a sales person to ask for help, but at that point figured if they weren't bright enough to look up from their phones, then they probably wouldn't be much help anyway. As I was driving off, I saw even the lot boy was on his smart phone. I guess it's what they do there. I went to another dealer and was greeted and offered assistance within minutes, and didn't see a single person on a smart phone. Even their receptionist asked if I was being helped. I'm a loyal customer when I'm treated right. Too bad for Parkway.