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Pat McGrath Chevyland
Cedar Rapids, IA
791 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 791 reviews
July 21, 2025
Brought my car in for an oil change and inspection and everything else they say they do for the money. When I drove home, I noticed grease and grime hand print on the dash board as well as on the headlin everything else they say they do for the money. When I drove home, I noticed grease and grime hand print on the dash board as well as on the headliner in several places. I left a review when they sent me a questionnaire letting them know what I saw thinking maybe the service department might call me to rectify the problem. Well, that didn't happen, crickets from McGrath service center. Obviously the mechanic who serviced my car made the marks on the headliner as well as the dash board so it would be quite easy for them to discuss with them to avoid in the future as well as contact me and ask how McGrath can make things right with me. Never happened which is why I'm now leaving a negative review. Maybe someone from McGrath will call me as they have my number and discuss options of what they will do for me to rectify the grease and grime on my headliner. I have not attempted to clean it as I don't want to make it worse and I have to believe that they have a trick or a way to clean up their mess. Let's see if anyone calls now as I don't think I'll be going back with this kind of service. More
by JimKalweit7
Employees Worked With
I paid with a credit card and service was last week so I'm sure you can find out this information yourself as I can't remember the name of the guy at the counter.
June 16, 2025
Carter Kloubec was professional and listened to what we wanted and what we didn't want. He helped make the process easy and straight-forward. We would highly recommend him to anyone. wanted and what we didn't want. He helped make the process easy and straight-forward. We would highly recommend him to anyone. More
by sjinia
Employees Worked With
Carter Kloubec
April 18, 2025
Everyone that we dealt with at the dealership seemed to be friendly and I got the impression that they wanted our business for the long haul, and not just a one time sales event. be friendly and I got the impression that they wanted our business for the long haul, and not just a one time sales event. More
by TT
Employees Worked With
Carter Kloubec
March 03, 2025
Had an oil change scheduled and it was way too expensive. When asked why so much the guy said because we are McGrath and we can make it as much as we want. When asked why so much the guy said because we are McGrath and we can make it as much as we want. More
by hendykrug06
Employees Worked With
John
February 11, 2025
I brought my vehicle into McGrath Chevyland [which had less than 12k miles on it] for a routine 6,000 mile oil and filter change and a tire rotation. During the course of my wait, I was approached by a se less than 12k miles on it] for a routine 6,000 mile oil and filter change and a tire rotation. During the course of my wait, I was approached by a service rep who informed me that 'my front and rear wipers were streaking' and 'did I want to take care of that today'. First of all: wipers that haven't even been through an enitre single winter season do not need to be replaced in eight months; and secondly, I do not like the dealership's incessant McDonald's approach of 'asking for the fries' when I did not specifically bring my vehicle into their service department to have my wipers replaced. More
by Sylvester Hughes III
Employees Worked With
Do not recall
