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110 Reviews of Pat Milliken Ford - Service Center
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January 19, 2024
Quick but very thorough and very very nice people ! I have bought more new vehicles then the average person and at all other dealerships 3 off the top of my head ..all till Pat Milliken made me regret I have bought more new vehicles then the average person and at all other dealerships 3 off the top of my head ..all till Pat Milliken made me regret going to the dealer even with warranty! Now because of my last two vehicles I have a all new respect for dealers Pat Milliken most of my experience is from service....and that is where you easily can loose a customer! Spending in my case in 2012 a vehicle that was just under 64000.thousand dollars you never want to hear ( Well that's all we can do ) this dealer has not only never said that but fixed it every time and a few times they have said it will be a few days take this vehicle and go home and we will contact you ......Mr.Godfrey and Mr.Lyons and all the write up crew outstanding....I tell everyone and I have a friend that is (retired now ) service Manger that that was nice but Pat Milliken goes way past the just what tge book says ..... More
by Longhair
January 10, 2024
Spent 3 days waiting for service, after waiting 3+ weeks for an apt. In the end, nothing was found wrong of the 2 issues raised. However, the rear seat motor now works? I guess it was a miracle, as the sea for an apt. In the end, nothing was found wrong of the 2 issues raised. However, the rear seat motor now works? I guess it was a miracle, as the seat did not work when I brought it in. I was happy to get the car back after 3 days of "weak" communication. I was promised a car drop off, but that too never happened. Asst. Service Manager, Drew, was sympatric, and offered to look at the car later, if I could bring it back in. but I was again disappointed waiting 3 days for someone to get to my car, and I did not want to tie up any additional time unless a problem reappeared. More
by rshingledecker
Employees Worked With
December 20, 2023
First time using the pick up truck at my house for oil change. They were timely and informative. I loved it and will use it in the future. change. They were timely and informative. I loved it and will use it in the future. More
by Tim
Employees Worked With
December 09, 2023
w e n t t o g e t m y c a r fixed More
by Someone123
Employees Worked With
Other Employees :
Brent Miner, Rick Ryntz
November 30, 2023
Their sales and service work are outstanding. Sales are courteous and knowledgeable on the products and service work is done on time with the ultimate in quality. Sales are courteous and knowledgeable on the products and service work is done on time with the ultimate in quality. More
by johnfrourke
Employees Worked With
October 31, 2023
I bought my vehicle from them but won't buy another because of service department. Besides the normal dealership excuses "we can't duplicate it or that's within the normal sound" try calling and gettin because of service department. Besides the normal dealership excuses "we can't duplicate it or that's within the normal sound" try calling and getting a person to pickup the phone. Leave a message and no one calls back. Use their online appointment and is freezes on the calendar date selection. Finally get a person and have them tell you " oh its a transmission issue? we can't get you in until Jan.? Called another dealership and then had me in the next Monday. Not just one incident, I'm not usually over critical, but I am not exaggerating. You will see and be disappointed. More
by vbreithaupt
Employees Worked With
June 14, 2023
Dropped my truck off Monday evening. Wednesday morning I checked in on my truck ,and I find it sitting in front of one of there employees houses for over twenty minutes. So they let ther Wednesday morning I checked in on my truck ,and I find it sitting in front of one of there employees houses for over twenty minutes. So they let there employees take customer vehicles home when they are in possession of your vehicle. Not a dealer ship I want to be affiliated with anymore. More
by Jakob wild
Employees Worked With
Other Employees :
Rick Ryntz
June 09, 2023
The most friendly and knowledgeable employees. Patient and concerned about their customers opinions and always attentive! Patient and concerned about their customers opinions and always attentive! More
by jetty_wells09
Employees Worked With
June 08, 2023
Any time I have taken my car into service, they come and let me know how the service on the car is coming along and if they found any other issues. One time, I needed a new tire and it seemed like it was ta let me know how the service on the car is coming along and if they found any other issues. One time, I needed a new tire and it seemed like it was taking forever. Joey DeSantis kept checking on me and how the service was coming along. They also have a wonderful door to door service. At the time of my oil change, I was not able to get out due to illness at the time and they came and picked up my car and had the oil change done and a recall taken care of and brought the car back later in the day. The person let me know when he arrived at the dealership and called me to give me a heads up that he was heading back to my home. I have gone the Pat Milikin for years and overall I am very happy with their service. More
by amycastillo1962
Employees Worked With
