Im fine with the quality work that's done there, a little pricey but they do a OK job.
My problem is the service dept and their so called appointments you can set up online for servicing or whatever.They don't even close to paying attention to those times.No matter what your set time is...even at opening, you will wait at least a hour and much longer for a oil change.I made an appointment for 9:15..got there at 8:55..and was told there would be at least a 2 hour wait..so that meant longer... that their was 9 cars ahead of me.I ask the lady why ??? I made an appointment days ago.The reply was that there were a lot of "WALK IN'S" that morning..REALLY !!! How do walk in's go ahead of appointments??? The appointment thing is a sham just to get you in there,and as many people that they can.It's all about money and not the customers time.Most people have better things to do than hang out at a dealership waiting room for hours on their spare time.
I Recommend This Dealer:
Did you find this review helpful?