Patriot Subaru

Everybody was outstanding It was the best car buying experience we have had!We have purchased many new cars in the past. Richard knew everything about the cars that they are selling. The dealership play experience we have had!We have purchased many new cars in the past. Richard knew everything about the cars that they are selling. The dealership played no games and did not pull any fast ones. The deal was hands down the best!! More

The people at Patriot are extremely friendly and helpful. It was the best experience buying a new car I've ever had. Every question was answered, the process was easy and fast. They worked hard to find me th It was the best experience buying a new car I've ever had. Every question was answered, the process was easy and fast. They worked hard to find me the perfect car with all of the features that I was looking for. And now each time I go in everyone checks in with me to make sure I am still happy with the car...and I am! More

I worked with Patriot for over a year to research and debate and decide and FINALLY bought a car from them. They were awesome and very patient, and thorough and accomidating. The only very minor point I debate and decide and FINALLY bought a car from them. They were awesome and very patient, and thorough and accomidating. The only very minor point I had was that when I finally sat down with them they ried to origionally quote me a price of MSRP, with I thought was a little unsetting, because who whould evr pay MSRP unless you wern't paying attention? Further their web site quotes a price on the car of significantly less than MSRP. Anyways I wanted to say that they really went out of there way to accomodate the fact that I was 3000 miles away and most of our communication was done by email. They even came down to my home in New Hampshire to help me get an unregistered car up for a trade in. I would totally recomend them, do your research of course and be honest and reasonable and I think you can expect the same from them. Oh and work with Jess, she is awesome, but make sure you open the door for her, because apparently most people don't and whats up with not holding the door for a women? More

Patriot Subaru, is the best dealership I have been to so far. The staff was extremely courteous and friendly. What ever was requested was given to us. They are educated people with the attitude to lead in t far. The staff was extremely courteous and friendly. What ever was requested was given to us. They are educated people with the attitude to lead in their fields. I am from Canada and was there to purchase a pre-owned vehicle. I was not disappointed what so ever. The product was about 99% of what they had described. When the deficiency was flagged to them, they immediately wanted to work it out. They felt very bad that it was overlooked and offered every possible solution. Unfortunately I was restricted on time because of the travel time to go back home. They helped me out as much as they could with my time constraint and accepted to reduce the price in order for me to fix the mistake. All in all I enjoyed myself very much and Patriot Subaru, well actually the staff made sure that the experience was THE least stressful car purchase experience yet. Bought 5 cars so far. It is a shame that they do not sell ALL brands because I would purchase all my cars from them. I have now been in customer service management for 6 years and could only hope to obtain a staff like theirs before I go on my retirement! KUDOS to you Patriot. P.S. I love my SRT-6!!!!!! You made such a good impression, the friend that came with me is in the process of buying a Subaru… Who knows we may even go see you! Kevin More

Working with Jackie at Patriot was a terrific experience from start to finish. Her prompt call in response to my internet inquiry provided me with all the information I needed to head down to Patriot and te from start to finish. Her prompt call in response to my internet inquiry provided me with all the information I needed to head down to Patriot and test drive two different vehicles I'd been interested in based on the web listings. I'd never owned a Subaru before, but you look in the employee parking lot at Patriot and that's all you see - you know these employees are genuinely passionate about their product, because they all drive one themselves. Everyone on the sales team (and it truly is a *team*) was fun and playful; these guys really seem to enjoy what they do, and working with each other. I'll definitely return to Patriot for service and my next vehicle; it's a great dealership with a great staff. More

I lost a 2003 Baja in a storm and wanted to get a Good one to replace it. Patriot Subaru found a GREAT 2006 Baja for me in NY and brought it home for me. I am SO happy to be in a Baja again. Any extra cos one to replace it. Patriot Subaru found a GREAT 2006 Baja for me in NY and brought it home for me. I am SO happy to be in a Baja again. Any extra cost I may have paid to have them get me my car is well worth the peace of mind I have(knowing their service department, and the 160 point inspection...carefree driving once again!) Buying a used vehicle can be scary, but I am confident I got a super car and will be happy for years to come. The owner and his Katrine Rescue Dog even came out to make sure I was happy with my purchase. I found this dealership to go above and beyond to make me happy in a very quick timeframe!!Give them a shot, they'll make you happy too! More

I just bought a 2011 Subaru Legacy at Patriot Subaru in July. This was the most pleasant experience I have ever had at a dealership. I emailed Patriot first and dealt with Keri and Jackie. Both of them pro July. This was the most pleasant experience I have ever had at a dealership. I emailed Patriot first and dealt with Keri and Jackie. Both of them provided everything I could have asked for and more; they were informative, respectful and competitive. Great teamwork too! When it came time to visit the dealership I was assisted by David who was equally helpful. I love my Subaru but surprisingly I like the dealer even more. I just completed my first service and the people at Patriot continue to exceed my expectations. No more miserable car buying for me! I recommend this dealership to anyone in the market for a car. More

This dealer was by far the best experience I have had at any dealership. They took the time to insure I was treated fairly and given the attention needed. The prices were very good compared to other Subar any dealership. They took the time to insure I was treated fairly and given the attention needed. The prices were very good compared to other Subaru dealers in the state that I have been to as well. Great job Patriot!! More

My wife and I went car shopping last week. We went to Patriot Subaru in Saco. She was interested in a new Subaru Forester, and test drove one. We came to an agreement on a price, but the only thing we Patriot Subaru in Saco. She was interested in a new Subaru Forester, and test drove one. We came to an agreement on a price, but the only thing we did not like was the color of the car. The salesman told us that he was going to check other dealerships to see if they could find one that was not silver. They called a few dealerships and said that they couldn't find one yet but they would let us know by 8:00 that night or first thing the next morning. The salesman told us we needed to make a deposit of $500. I specifically asked him that if we didn't like or want the car that they got from another dealership at that point, what would happen, and he said they would refund our deposit. I paid him with my debit card and he said he would call us. By 11:00 the next morning, we had not heard anything from them. I called the dealership and asked for the salesman and they told us he had the day off. I told them that we were supposed to recieve a call from them about our car, and they said that they would have someone call me. I picked my wife up at work and she was disappointed that they had not called. We were driving by another Subaru dealership in South Portland called Pape, and we pulled in. They had the car that we wanted there. While we were at Pape, the salesman from Patriot texted me and said they found a car and that "our payment was going to go down significantly because it doesn't have all those accessories." To make a long story short, we ended up buying the car from Pape because the car at Patriot was just not what we wanted. I called the salesman and let him know and told him I wanted by deposit back. He said I could come in and get it back. I went to Patriot to get the deposit back and was told that they will not give it to me. I have a reciept for the deposit and no where on it does it say it is non refundable. The sales manager was really rude and unprofessional, and then the owner came out and told me flat out that I was not going to get a dime of my money back and called me a liar. They were definately intimidating me out of a deposit that I was told was refundable. I would not deal with Patriot on anything. When you are buying a car they act very friendly and helpful, but I saw a different side of them and you would not want to be treated the way I was. A car is a major purchase you make very rarely and I would make sure you deal with a dealer that is honest and will treat you the right way ad Patriot is not that dealer. This situation easily could have happened to you. Good Luck. More

After spending months looking for cars and settle on the Outback with specific options, I test drove at Patriot Subaru and later contacted one of the internet saleswomen: Keri Lavoie. I had read good review Outback with specific options, I test drove at Patriot Subaru and later contacted one of the internet saleswomen: Keri Lavoie. I had read good reviews about them and they were the closest dealership to me. Keri was very professional and we exchanged a few emails and calls until we agreed on a price. The car had to be ordered but it turned out later that one was available and they would add accessories at factory prices to move the car. Scott Kaufman did the paperwork and was also very professional and helpful. I ended up trading in my old car and getting extended warranty for my new outback. I was introduced to the service department and all of the managers and absolutely everyone at Patriot was so helpful and amazing. EVERYONE SHOULD BUY AND SERVICE AT PATRIOT SUBARU! :-) More