Paul Moak Honda

Paul Moak Honda
802 Harding St.
Jackson, Mississippi 39202

Sales: (601) 355-8100
Service: (601) 914-3561
Parts: (601) 914-3572

Manufacturer: Honda

Most Reviewed Employees
Jonathan Chadic Jonathan Chadic
Business Office Manager
Alex Lewis Alex Lewis
Sales
Johnny Glass Johnny Glass
Sales Manager
Samantha Creel Samantha Creel
Service Advisor
Charlie Waite Charlie Waite
Sales
Latrail Halton Latrail Halton
Sales
DiAnn Boykin DiAnn Boykin
Service Advisor
Jim Viberg Jim Viberg
Service Manager
Dick Kraft Dick Kraft
Sales
Nick Davis Nick Davis
Sales
Need a New Car?

Dealership Amenities
Express Service
Free USA Today Newspaper
Free Coffee
Free Shuttle Service
Free WiFi
Television
Children's Play Area
Vending Machines
After-Hours Pick-Up
After Hours Drop-Off
Parts Store

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
189 Reviews
Paul Moak Honda

Overall Score: 5 Star Rating4.9





About Paul Moak Honda
Certified: Paul Moak Honda
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Paul Moak Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Paul Moak Honda
Paul Moak Automotive has been selling cars since 1946. We are Mississippi's first Honda dealership with over 38 years of experience with the Honda brand! Our Sales Process is simple, we treat customers the way we would want to be treated.
1. We will be courteous, honest and fair.
2. We will answer your questions.
3. We will listen to and implement your feedback.
Thanks for taking the time to give us your feedback here at DealerRater.com.



EsterAnderson
5/22/2012 10:59:09 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nick Davis

My Review of Paul Moak Honda:
I had a very good experience with Nick Davis from the moment he came out to meet me when I drove into the dealership. He was very friendly, knowledgeable, and very helpful in explaining the features of the car. He followed up with me and was very patient. I went to two other dealerships (not Honda) and no one followed up with me and, in fact, no one came out to meet me when I drove in, I had to go inside. I am very impressed with the Honda family and am very happy to be part of that family. I purchased my tag and called Nick to see if he could put it on for me but he said he wouldn't be there but any one of the staff would be happy to do it for me--the first person I saw put it on for me. I attended the new owners workshop which really impressed me. I have never heard of that before--my cousin bought a new car last year from another dealership and this was not offered. I am so impressed with your dealership and I love my Honda Accord. Thank you for the great service and the great experience. I'm looking forward to a long and beautiful relationship with Paul Moak Honda.

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Damie
5/8/2012 8:18:14 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alex Lewis

My Review of Paul Moak Honda:
This is my 4th time to buy a Honda from Paul Moak and Alex Lewis was the best person I've ever worked with. I've just had back surgery and he went over and beyond the usual to help me take care of all details including tag and insurance and delivery of my car. It was a pleasure working with Alex and I've already told several friends about him and my experience. Thanks.

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Barry76
5/4/2012 12:08:58 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alex Lewis

My Review of Paul Moak Honda:
Mr. Lewis was very friendly and made our whole experience at Paul Moak very nice. He was very helpful at explaining the features of the vehicle we purchased, and made the process of buying a car less stressful. I would definitely recommend Alex Lewis to anyone looking to purchase from Paul Moak Honda.

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crawlsms
4/27/2012 3:28:47 PM

Overall Score: 2 Star Rating   2.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Service Department

My Review of Paul Moak Honda:
I called two days ago about a replacement cruise control switch for a 2004 Accord, which was purchased from you several years ago. I was told you had the part in stock and it would not be a problem to have it installed on Friday (today). We now live 120 miles away, so my daughter drove the car down this morning. Your service department just called to inform me that they cannot find the part needed, even checked with the other local dealers. They can order one and have it by Monday, but, as I mention, we live 120 miles away! This is why i called two days ago. I can understand things being misplaced. And, I told your employee that I could bring the car myself Monday, but would need to have a way to get to a job 30 miles away while you replaced the part. She couldn't offer me any solution! Being a car dealership, I would think you could offer a loaner to your customers, who are going out of their way to do business with you.

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spunkyc
4/23/2012 7:38:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nick Davis

My Review of Paul Moak Honda:
Nick was amazing..... He was friendly, knowledgable, no pressure attitude, and made my car buying a great experience.. He knew his stuff about the car accesories itself, the blue tooth, etc

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62welin66
4/21/2012 5:02:01 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jonathan Chadic, Latrail Halton

My Review of Paul Moak Honda:
In the past, when it was necessary to purchase another vehicle I hated to visit other dealerships other than the one I always used because of the excellent service. Other dealerships in the past had fast talking salesmen who believed everyone but he or she was stupid. The Finance representatives always moved to fast and explained barely the basics.

This time around, It was a privilege to work with the salesman who appeared knowledgeable about the vehicles I expressed interest. I know the car sales business is fast paced but the last two days dealing with this young man made it enjoyable. Also, the Finance Representative was knowledgeable and explained what I had to sign before the vehicle could be taken. He did not appear in a hurry to rush me through the process once I made a decision. The attitude reflected by these Honda representatives make me want to buy other Honda vehicles in the future.

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barbarajo
4/21/2012 4:29:21 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Latrail Halton

My Review of Paul Moak Honda:
Latrail bent over backwards to find out what I wanted and needed out of a new car. I trusted everyone in the dealership that I dealt with and didn't feel pressured to make a purchase. I had also checked with another Honda dealership in the area and although they were closer and had a more modern dealership was not pleased with the experience.

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LISAMCLAURIN4214
3/19/2012 1:45:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alex Lewis

My Review of Paul Moak Honda:
My salesman was very good. He answered all my questions. He was very knowledgeable about the car. I was very compfortable with him. I highly recommend this dealership and this salesman Alex Lewis.

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essayons
3/16/2012 10:12:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jonathan Chadic, Nick Davis

My Review of Paul Moak Honda:
We walked on the lot Wednesday evening and briefly told Nick what we were looking for. He walked us to the last remaining Accord SE on the lot. We drove it and were impressed with the quality. Nick and I spoke / texted several times Thursday and Friday morning. I returned Friday about 1:00 with a trade-in and drove away with a new accord at 4:00. Painless and efficient. Thanks guys.

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ready
3/15/2012 8:16:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jonathan Chadic, Alex Lewis

My Review of Paul Moak Honda:
I had been looking for a small used car that was good on gas for a month or so. I had stopped at a lot of dealerships over that time. Paul Moak was by far the best. I saw the car at closing time on saturday. Called Mr. Allex on Monday morning. Told him I wanted to drive the car and also told him my budget. He held the car till I got off work so I could drive it. Alex did not pressure me to buy. Just let me drive and make my own decisions. The car had blimishes but I was well compensated in the final agreement on price. Mr. Lewis Alaxander and the finance manager Mr.Jonathan Chadic was a "HOOT" to bargin with. The car was a 06 Honda Civic. I am very satisified with the car, the art of the sale, and the Paul Moak experience as a Whole. I totally recomend anyone looking for a used or new vehicle to go by Paul Moak Honda and give these guys a chance. You will be glad you did.


Thanks, Richard

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