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Paul Moak Honda

Jackson, MS

4.8
868 Reviews

802 Harding St.

Jackson, MS

39202

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868 Reviews of Paul Moak Honda

January 16, 2019

Car repair Samantha was wonderful to work with. She made the experience pleasant. She was very prompt and friendly. I will highly recommend Paul moak Honda and a More

by Tig2626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
January 09, 2019

Excellent and exceptional customer service We worked with Lynne Hancock who was extremely professional with a kind and humble heart. All aspects of Paul Moak Automotive are exceptional. They se More

by PeterJernberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynne Hancock, John Scarbrough, Paul Moak, Kathleen McNeil, Chuck Carver
December 25, 2018

Grear experience! Arrived before appointment for oil change and rotation but got me in quickly. Waited on work to be performed and completed work timely. Very satisfi More

by SACaruthers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin
Jan 01, 2019 -

Paul Moak Honda responded

Thanks for your review! Our team strives daily to help our customers with expert, efficient, and friendly Honda service. Sounds like you experienced a textbook case of our signature Paul Moak Honda treatment! We'll see you next time!

December 21, 2018

Best car buying experience I have ever had.👍 Excellent dealership to buy car from. Also best deal around when buying a Honda. This is the friendliest and best dealership in Mississippi. They have More

by Johnsond01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil, Chuck Carver, Mark Crawford
Jan 01, 2019 -

Paul Moak Honda responded

Thank you for the glowing endorsement! Your feedback means so much to us, and we're so honored you took the time to share it online. Welcome to the Paul Moak family and congratulations on your new Honda! Our team is excited to serve you for years to come!

December 19, 2018

Very helpful and great to deal with. They where easy to make a deal with and made a fair offer on our trade. They also where very friendly .I would do business with them again. More

by J CLARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven, Kathleen McNeil
Jan 01, 2019 -

Paul Moak Honda responded

We couldn't ask for more! Thank you for sharing your feedback online for other shoppers to read. We are thrilled to welcome you to the Paul Moak Honda family and look forward to serving you throughout the future!

December 15, 2018

Employees speak volumes of dealership; they have been at the dealership for years; they go out of their way to make your experience very pleasant. More

by Marcie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Viberg, Samantha Creel, DiAnn Boykin, Betty Brewer, Randy Thompson
Jan 02, 2019 -

Paul Moak Honda responded

We couldn't agree more, Marcie! Our employees are the vital component of our business, and have been for the past 72 years we've been in business! Thank you for highlighting our senior staff who have devoted their careers to delighting customers at Paul Moak Honda. We value your loyalty and look forward to serving you throughout the future!

December 13, 2018

AMAZING EXPERIENCE We are so thankful for Paul Moak Honda. I just bought my 2nd car there and they are the best people to work with. It’s very comforting knowing that yo More

by Hcevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 01, 2019 -

Paul Moak Honda responded

Your feedback means the world to us! We truly care about our customers, and are thrilled you can testify to that fact. Thank you for your loyalty to Paul Moak Honda! We will continue to be here for you throughout the future!

December 13, 2018

Transmission problem It is not the fault of the service advisor but of the technician who could not fix my issue. He said he could not replicate the problem but I had it o More

by jb1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin
Jan 04, 2019 -

Paul Moak Honda responded

We know duplication of issues while driving can be very frustrating. Please contact your service advisor or our service manager Jim Viberg (601-914-3560) the next time you'd like for us to go on a drive with you to experience the issue first-hand. It's our goal to completely resolve your issue to your satisfaction!

November 30, 2018

Consistently first class My Pilot is the third vehicle I’ve purchased from Paul Moak. Sales is easy to work with. Service staff is consistently friendly and have met technic More

by Long term customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, Mary Brown
Jan 02, 2019 -

Paul Moak Honda responded

Your loyalty over the years truly means so much to us! We can't thank you enough for taking the time to share your experience online for others to read. As you know, the friendly folks here at Paul Moak are here for you! We look forward to continuing to provide you with excellent service throughout the future.

November 26, 2018

Great 👍 Everybody was really nice. Mary made me feel very comfortable and she was able to help me with all of my concerns. She was very knowledgeable on the A More

by Robertaknx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Brown
Jan 01, 2019 -

Paul Moak Honda responded

Thank you for the feedback! Mary is a wonderful sales consultant who does a great job balancing product knowledge with customer relationships. Welcome to the Paul Moak Honda family! We're here for you throughout the future and look forward to serving you for years to come.

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