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Paul Moak Subaru

Jackson, MS

4.9
659 Reviews

740 Larson Street

Jackson, MS

39202

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659 Reviews of Paul Moak Subaru

May 14, 2021

Overall the whole process was a great experience. Chip Burns was easy to work with and everything met my expectations. I would purchase from Paul Moak again! More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Ashley Herrin
Jun 11, 2021 -

Paul Moak Subaru responded

We love to hear that, Scott! Welcome to the Paul Moak Subaru Family! It was a pleasure to assist you and we know you're going to love your new Subaru. Thank you for taking the time to share your feedback online for other shoppers to read. We appreciate it!

May 10, 2021

Service was super and Morgan handled a problem I had with the car in a very professional way. Very pleased. Will recommend Subaru to friends. More

by Wcran00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Clark, Morgan Goslin
May 10, 2021 -

Wcran00 responded

Great service and very professional employees

May 14, 2021 -

Paul Moak Subaru responded

Thanks so much! Your 5-star rating and positive feedback means so much to our team. We always look forward to serving you!

May 08, 2021

Prompt and friendly service from Brent. He called to let me know what needed to be done and got my approval before proceeding. He got it done as fast as possible. More

by Shan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent McDaniel
May 14, 2021 -

Paul Moak Subaru responded

Thanks for taking the time to share your positive service experience online for others to read! We appreciate you choosing Paul Moak Subaru!

May 06, 2021

This dealership has always been attentive to my concerns. The employees are friendly and helpful. I've always been pleased with the quality of service. More

by Shirley Roberson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Chip Burns, Morgan Goslin
Jun 20, 2021 -

Paul Moak Subaru responded

Thank you, Shirley! You are a joy to have in our Paul Moak Subaru Family!

May 04, 2021

They have great customer service and prices. Service Dept is great. Morgan always makes sure we are helped and ensures all service are met. They are the best. More

by K.L.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Morgan Goslin
May 14, 2021 -

Paul Moak Subaru responded

We appreciate your kind feedback on your experience with our service team. It really means a lot and it's always a pleasure to help you out!

May 04, 2021

The dealer Chip was very accommodating and quickly founded me the car I wanted. Mr. Dillon work with me to get me my target price More

by RAlexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Josh Dillon
May 14, 2021 -

Paul Moak Subaru responded

Thanks for your 5-star rating! It means a lot to our entire team. Welcome to the Paul Moak Subaru family!

May 02, 2021

Poor communication in all aspects of my visit. Sent me a text to communicate with them and then never answered my questions. Confusion began with incorrect reason for scheduling. More

by Al
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Hammons, Brian Baskin
May 14, 2021 -

Paul Moak Subaru responded

Dr. Peeples you have been an important customer to us for many years now and we apologize the automated text message you received when you checked-in for your recent service visit was confusing. We promise to make it up to you with the same friendly Subaru service you've come to know over the past decade.

April 24, 2021

My car buying experience was clear and quick. All staff involved showed that they care about people just as much as they care about business. More

by CLIFF BREWSTER
Recommend Dealer
Yes
Employees Worked With
Butch Bandy, Cliff Brewster, Josh Dillon
Apr 28, 2021 -

Paul Moak Subaru responded

Thanks, Cliff! You'll always have friends here at Paul Moak Subaru! We appreciate you!

April 23, 2021

Very prompt and friendly staff and service. Set the appointment and all went as expected. Waiting area was very clean. Total time about an hour for oil change and rotation. More

by Coach T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Apr 28, 2021 -

Paul Moak Subaru responded

That's what we love to hear! Friendly, fast, expert service is our goal every day for every customer. Thank you for taking the time to share your positive Paul Moak Subaru service experience online for others to read!

April 16, 2021

Notified me of a recall on my last service. Once parts were in I was able to set up a repair a few days after my call. Took my car back at the appointment time and returned it 30 minutes quicker than pro More

by jld1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Apr 28, 2021 -

Paul Moak Subaru responded

Thanks for sharing you positive Paul Moak Subaru service experience online for others to read! We appreciate you and look forward to serving you throughout the future!

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