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Paul Thigpen Ford
Vidalia, GA
80 Reviews
Are you in the market for a new car and looking for a reliable dealership? Look no further than Paul Thigpen Ford. Paul Thigpen Ford is a family-owned business that has proudly served the community for over 40 years. Our website is designed to provide a seamless car-buying experience for customers, whether you’re searching for a new or used vehicle. Our homepage is straightforward to navigate, with clear tabs at the top for new, used, and certified pre-owned cars. Each account also features drop-down menus for further filtering by make, model, price range, and more. We are making it simple for customers to find the vehicle they want. A user-friendly website makes it incredibly easy to find a specific car and view its details, photos, and pricing. The virtual showroom is another user-friendly feature of the Paul Thigpen Ford homepage. Customers can browse vehicles at their leisure, with detailed information and photos for each car. We aim to make the car-buying experience less daunting and more enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 80 reviews
June 19, 2025
I did not think I’d leave w a vehicle, bc my credit was mid 600s. My payment did go up, but I left w a vehicle I looked at prior to going to the dealership. Great customer service, friendly staff. Myself & mid 600s. My payment did go up, but I left w a vehicle I looked at prior to going to the dealership. Great customer service, friendly staff. Myself & my fiance were very happy More
by Jon Morton
Employees Worked With
Harley, Morgan, Curtis
June 13, 2025
Went in to get help with a bed cover for my Silverado. Jim in service helped me pick one out, ordered it and installed it the very next day! Good folks….. Les L. Jim in service helped me pick one out, ordered it and installed it the very next day! Good folks….. Les L. More
by Les
Employees Worked With
Jim
June 06, 2025
Always great service! Service department is very professional and very knowledgeable. They are always willing to explain what’s going on with my car. Service department is very professional and very knowledgeable. They are always willing to explain what’s going on with my car. More
by Nurse
Employees Worked With
Amanda
May 30, 2025
Amanda in service is fantastic! She always takes great care of us. She works efficiently and quickly to have our repairs completed. She always takes great care of us. She works efficiently and quickly to have our repairs completed. More
by amazonaime
Employees Worked With
Amanda in service
May 23, 2025
In my opinion this is one of the best if not the best dealer that I’ve dealt with since I’ve owned a vehicle, should I buy again this is where I’m going dealer that I’ve dealt with since I’ve owned a vehicle, should I buy again this is where I’m going More
by Thomas J Davis
Employees Worked With
May 14, 2025
If you want good customer service, this is the place. All of the staff care about you, not just your money. I have my dream truck, the first new vehicle I have ever owned. The whole family loves it. Did All of the staff care about you, not just your money. I have my dream truck, the first new vehicle I have ever owned. The whole family loves it. Did I mention all the free maintenance for a year? My windows are even being tinted at no cost to me. More
by danielsayles
Employees Worked With
Other Employees :
Brandon (Sales),Phillip(Finance)
May 12, 2025
I made my service appointment with ease. They got me in and out ! Service Advisor Amanda was courteous and professional! I will return when my car needs service again! They got me in and out ! Service Advisor Amanda was courteous and professional! I will return when my car needs service again! More
by Jollykeenagers
Employees Worked With
Landon Smith tech
May 10, 2025
Very quick & great service, got me in earlier for my oil change then my appointment. change then my appointment. More
by gcellio
