Paul Thigpen Ford of Waynesboro

Got the car I wanted for the price I was comfortable with quick. Sammy and Joshua didn’t waste my time. quick. Sammy and Joshua didn’t waste my time. More

The people were great to deal with. Look forward to returning for the next vehicle Look forward to returning for the next vehicle More

The staff was very helpful. They made the buying pleasurable. And I love my vehicle They made the buying pleasurable. And I love my vehicle More

Jasmine Haulk was amazing I would give her a perfect 10/10. She had excellent customer service and went above & beyond to make sure that all my needs were met during my SUV purchase. She hit all the mar 10/10. She had excellent customer service and went above & beyond to make sure that all my needs were met during my SUV purchase. She hit all the marks as a salesperson. I would recommend her to anyone looking to purchase a vehicle from FORD. More

Had a truck delivered to my house after purchase. It arrived with broken winshield. After salesman told me it wasn’t broken when they left the dealership. I asked how they were going to fix it. They It arrived with broken winshield. After salesman told me it wasn’t broken when they left the dealership. I asked how they were going to fix it. They told me to file a claim against my insurance. Not good business. Will not do any business with them in the future. More

They are very nice and they will make sure you get in something nice to ride I something nice to ride I More

Sammy is absolutely amazing. He always goes above & beyond to make sure that the suv I got would hit all the marks. He always goes above & beyond to make sure that the suv I got would hit all the marks. More

I was sold 2014 Ford focus titanium. It was late at night and I didn't have time before closing to do a close inspection. After buying the car I did an inspection. The first was the in c It was late at night and I didn't have time before closing to do a close inspection. After buying the car I did an inspection. The first was the in cabin air filter, I changed it out and it was so dirty the entire thing was covered in yellow/brown/tan looking fine particles that where caked on. I checked with Mary blocker and she sent over the paperwork that the maintenance department quickly and it said in the file that they did change that and a lot of other stuff that wasn't done. The ENTIRE maintenance department needs to be retrained and checked behind. The back head rest are all missing. I payed 1k over BEST condition values and the first time I filled up the little filler cap filled out on the pump filler tip. There is a manufacturing error on the fuel door. The bottom left side bends outward because the Ford manufacturing inspections and testing of products has failed due to being cheap. I love ford but the problems with the maintenance department at this location is the worst. They died about a LOY. I have brought the car to the best maintenance department around in Augusta Ga and got an inspection done with all the problems because of the fuel leak the entire system will have to be purged. The rotor's where not new when I got it, if they were there trash. We need higher specs on ALL FORD MANUFACTURING. Communication between locations as well as corporate coming in and doing surprise visits will help greatly. When I connect bluetooth it allows phone and media to connect but one I stop the car, open door and restart the vehicle it only remembers my phone and no media(needs a software update or overhall). In the inside of the car there is no dimmer switch for the instrument panel. I have very bad light sensitivity at times and it would be nice to be able to adjust it like cars should be. Also there is no outside temperature displayed in the car that I can find. KEEP F.O.R.D. STRONG. Sincerely, Thomas Good More

The dealership was amazing! ! They knew what we wanted to do and they did everything they could to help us. In the end we got the trade we wanted and the truck. Everyone was g ! They knew what we wanted to do and they did everything they could to help us. In the end we got the trade we wanted and the truck. Everyone was great who worked with us. Roc was awesome in doing all he could to help us get where we wanted. Definitely recommend him!! More

Steven Crawford was very helpful and patient with me. I came in with not much and left with so much!! Big thanks to Steven!!! I came in with not much and left with so much!! Big thanks to Steven!!! More