Back

Paul Thigpen Ford - Service Center

Vidalia, GA

5.0
36 Reviews

36 Reviews of Paul Thigpen Ford - Service Center

Sort by
July 29, 2025

I have been purchasing cars at this location over ten years. The sales team is thorough. Amanda in Service is awesome, It would be easier to find service closer to my home; however, I prefer this deal More

by rdavid2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in Service
Jul 30, 2025 -

Paul Thigpen Ford responded

Thank you for your continued trust in Paul Thigpen Ford Lincoln. We're glad our team continues to meet your needs and that our services are worth the trip for you. Take care!

July 28, 2025

Very prompt with diagnosis of problem. Very courteous with questions and additional recommendations. Greeted at door and directed to where I needed to go. More

by jdwjlw
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James D - tech
Jul 29, 2025 -

Paul Thigpen Ford responded

We’re glad you had a positive experience with our team at Paul Thigpen Ford Lincoln. Thanks for your feedback and take care.

July 23, 2025

They are always friendly. Very through with my vehicle. Highly recommend them would purchase another vehicle from them More

by diane64silvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Paul Thigpen Ford responded

Thanks for your kind words and recommendation. We appreciate your trust in Paul Thigpen Ford Lincoln. Wishing you enjoyable journeys with your vehicle.

June 27, 2025

They gave me very good service when I brought my car in for inspection. Prompts and courteous More

by Juliusapiazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KENECT REPUTATION
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Paul Thigpen Ford responded

We appreciate your kind words about our service. Thank you for choosing Paul Thigpen Ford Lincoln.

June 13, 2025

Went in to get help with a bed cover for my Silverado. Jim in service helped me pick one out, ordered it and installed it the very next day! Good folks….. Les L. More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Jun 17, 2025 -

Paul Thigpen Ford responded

We're glad to know our team could assist you with your Silverado bed cover. Appreciate the kind words about Paul Thigpen Ford Lincoln. Have a great day, Les!

June 06, 2025

Always great service! Service department is very professional and very knowledgeable. They are always willing to explain what’s going on with my car. More

by Nurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jun 09, 2025 -

Paul Thigpen Ford responded

Thanks for trusting our service department at Paul Thigpen Ford Lincoln. We're pleased to hear you appreciate the explanations from our team. Safe driving ahead.

May 30, 2025

Amanda in service is fantastic! She always takes great care of us. She works efficiently and quickly to have our repairs completed. More

by amazonaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in service
Jun 03, 2025 -

Paul Thigpen Ford responded

Thank you for your positive feedback about our Service Team! We appreciate you at Paul Thigpen Ford Lincoln.

May 28, 2025

The service department kept me informed about my vehicle during the time that they were working on it. More

by Mtn. View
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 30, 2025 -

Paul Thigpen Ford responded

We appreciate your feedback and are glad you had a positive experience with our service department at Paul Thigpen Ford Lincoln.

May 12, 2025

I made my service appointment with ease. They got me in and out ! Service Advisor Amanda was courteous and professional! I will return when my car needs service again! More

by Jollykeenagers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Smith tech
May 12, 2025 -

Paul Thigpen Ford responded

We're glad to know your appointment process was smooth and that our team provided you with a positive experience. We appreciate your business with Paul Thigpen Ford Lincoln.

May 10, 2025

Very quick & great service, got me in earlier for my oil change then my appointment. More

by gcellio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
KENECT REPUTATION
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Paul Thigpen Ford responded

Our team at Paul Thigpen Ford Lincoln is pleased you had a positive experience with your oil change. Take care.

1
...