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Pearl Chrysler Jeep Dodge Ram
Peotone, IL
778 Reviews
It's Simple: The Moment You Walk Through Our Showroom Front Door, You Become Part of Our Dealership Family!
At Pearl Chrysler Jeep Dodge Ram, we strive to be so much more than merely the means by which you pick up your next new or pre-owned car. The moment you step through our showroom doors, you're family to us, so you can expect to be cared for as such as you move forward with your automotive adventures. Whether you're in the market for a new car or you're looking for a dedicated service center to help you maintain the one you have, we're here for you. Stop by to get a taste of our family-oriented, laid-back environment and we'll show you what we mean!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 778 reviews
July 21, 2025
Had a really good buying experience back in April, but in the last month or so I’ve had some issues with the truck. I have contacted the dealership 3 times about getting it in for warranty work with no real the last month or so I’ve had some issues with the truck. I have contacted the dealership 3 times about getting it in for warranty work with no real response or help on the situation. Hoping we can get this sorted out asap. More
by andrewandronis
Employees Worked With
July 21, 2025
Great experience. They were patient with me while i made up my mind which car to purchase. Worked very hard at meeting my payment expectations. They were patient with me while i made up my mind which car to purchase. Worked very hard at meeting my payment expectations. More
by Darla
July 21, 2025
I have no problem with the quality of work or communication from the service department. The problem I have is that they are ridiculously expensive. Over 600 dollars for front brakes. xxx! Plus I communication from the service department. The problem I have is that they are ridiculously expensive. Over 600 dollars for front brakes. xxx! Plus I was asked twice if I was quoted a price. I wasn't so I guess that gave them the green light to stick it to me. Don't get me wrong, I expected them to be a little higher. Not like this! More
by thebigdanimal
Verified CustomerEmployees Worked With
July 21, 2025
Always go above and beyond to ensure complete customer satisfaction. Highly recommended!! Excellent service! Will continue to go there for all my service and car buying needs satisfaction. Highly recommended!! Excellent service! Will continue to go there for all my service and car buying needs More
by Drags8831
July 19, 2025
Had a great experience for my service visit! Reliable, Resonable, respectful, & friendly! Great customer service! Reliable, Resonable, respectful, & friendly! Great customer service! More
by Beth Helme-Smith
Employees Worked With
July 18, 2025
Quick service, and very professional. Definitely one of the better dealerships I have been to over the years. Definitely one of the better dealerships I have been to over the years. More
by crash313
Employees Worked With
July 17, 2025
Service was wonderful, Chase the service writer kept me informed of the process to get me out the door and on the road. I’m from Tennessee and always like to stop in at Pearls for service. informed of the process to get me out the door and on the road. I’m from Tennessee and always like to stop in at Pearls for service. More
by Stevenzaucha
Employees Worked With
July 17, 2025
I have had a couple different issues with my 2019 Ram Rebel..Every time I bring my truck in the service department, they have gone above to make sure my truck get the attention it needed….I will continue Rebel..Every time I bring my truck in the service department, they have gone above to make sure my truck get the attention it needed….I will continue to have all of my service work done at Pearl Dodge service department…… More
by mcneely1456
July 14, 2025
I was told one thing and given another lied to about several things. not the first time at this dealership tried to give them another chance but failed again. several things. not the first time at this dealership tried to give them another chance but failed again. More
by richsory728
Employees Worked With
