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Pecheles Toyota

Washington, NC

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8 Reviews

4020 Hwy 264 W. Suite 100

Washington, NC

27889

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8 Reviews of Pecheles Toyota

May 29, 2021

This dealership is untrustworthy. Was called and told that they had found a car that fitted what I was interested in, but said I would have to wait until it went through their shop to get checked out and More

by JR
Customer Service
Recommend Dealer
No
Employees Worked With
WM, Ashley, Jason , Doug Batchelor
Jun 03, 2021 -

Pecheles Toyota responded

JR, thank you for leaving us feedback. We are disappointed to hear that you feel we are unreliable as we work very hard to satisfy our clients, and we'd like the opportunity to speak with you about your experience. We understand how you feel, but we are not able to put a vehicle "on hold" for any client but nonetheless if there was a miscommunication about a specific vehicle, we'd like to work on improving our process in a way that better serves your needs. You are very important to us and we hope you'll allow us to work with you on finding another vehicle that is perfect for you. Thank you for sharing your feedback. We'll reach out directly. Have a great day!

Jun 03, 2021 -

JR responded

Feel free to call me, but the fact is you all lied about the car. I never asked anyone to hold a car for me, I only went by what I was told through your management. Management called me and said we found a car for you and you will be the first one to look at it, that’s exactly what happened. I never asked for special treatment, lower price or favors, but stand behind what you say.

March 22, 2018

It was a pleasure working with our salesman, Will. Stopped in to look at a the new Toyota. Drove off with a 2016 used one. We our happy with the car and the price . More

by phil/glenda1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will .
January 21, 2018

Service appointment I recently had my Corolla serviced staff was excellent as usual. Pecheles has an awesome staff. Always helpful and nice. Love Pecheles Ford Toyota alw More

by Deana Foster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Smith
Jan 29, 2018 -

Pecheles Toyota responded

Deana Foster, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for the awesome review! We appreciate your business and look forward to seeing you again soon!

July 26, 2017

FANTASTIC DEALERSHIP!!!!! FIVE STARS ***** ALL THE WAY!!!! PECHELES TOYOTA in Washington. NC Thank you for being the best at what you do. I have had the greatest service from More

by Debra J Marshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Little
March 15, 2017

My Favored "Venza" I recently purchased a Venza from Pecheles Ford/Toyota of Washington, NC. Had the pleasure of being assisted by Mr. Donald Little(salesman). It took l More

by Retiring2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Donald Little
Mar 29, 2017 -

Pecheles Toyota responded

Thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

Apr 17, 2017 -

Pecheles Toyota responded

Thank you for the wonderful review. We appreciate your business.

January 01, 2016

They found the vehicle for me! I explained my situation and what I needed in a new (to me ) vehicle. Christian and Michelle asked me a few questions and then Christian researched More

by Dot223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Holley
Jan 27, 2016 -

Pecheles Toyota responded

Thank you for the excellent review and congratulations on your new Rav4! We appreciate your business and look forward to seeing you in our service lane in the future.

February 19, 2014

I purchased a new Camry from Perchles in 2011. For the last 6 months they have called me at least twice a week to ask me about purchasing another new Toyota. I have ask them not to continue to call me and More

by toyota2011harass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phillip Cook
Feb 24, 2014 -

Pecheles Toyota responded

Dear Camry Customer, thank you for the mostly positive review. Let me apologize for our previous failure to act on your request for no follow up calls. If you will contact me personally, I will remove your account from any further calls. (As an anonymous review, it is impossible to know if your account has been properly documented but with your request I will make sure that it is.) Also, I wanted to let you know that our dealership does not and would NEVER sell your information to a third party, as you suggested. When a vehicle is purchased and registered with the DMV, it becomes a matter of public record, which does enable independent companies an opportunity to market directly to you. If you have any question about your extended warranty coverage with us, please let us know. We are happy to assist you. I hope to hear from you. Best regards, Laura Painter, Corporate Director of Customer Relations, lpainter@pechelesautomotive.com.

June 01, 2011

I visited this dealership as a Toyota Care customer. Being as I didn't buy from Pecheles, I was expecting to be a low priority since they would not be making any money off of me. However, I was very pl More

by leb0401
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Goodwin