Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Always helpful and insightful, I really appreciate all that the service department has done for my Jeep and I! that the service department has done for my Jeep and I! More

Gregory took great care of me and my jeep. Thanks for the excellent service. See you in 10k miles. Thanks for the excellent service. See you in 10k miles. More

When I originally called to set up my appointment I spoke to a sweet woman named Natalie on the phone. She was so sweet and was able to get me in the next day for my oil change! Greg Cooper was a great servi to a sweet woman named Natalie on the phone. She was so sweet and was able to get me in the next day for my oil change! Greg Cooper was a great service advisor. Very kind and easy to talk to. I was offered a shuttle to take me back to work and they even picked me back up once my car was done. I don’t typically go to Poway to get my car serviced but they made this experience great and I will gladly go back! More

The tech/screener was professional and pleasent. The maintenance was completed faster than predicted. Thanks! The maintenance was completed faster than predicted. Thanks! More

The team was helpful in finding a solution to our lost key problem and when finished with the programming they cleaned our vehicle at no charge. key problem and when finished with the programming they cleaned our vehicle at no charge. More

Kevin was awesome, he ordered the part I needed, let me know when it came in and handled the appointment booking. My vehicle was in and out in 45mins. Great service and I appreciated the updates as my veh know when it came in and handled the appointment booking. My vehicle was in and out in 45mins. Great service and I appreciated the updates as my vehicle was being serviced. More

Service advisor Kevin Oakley recognized me from a prior recall appointment that was not completed due to hardware issues. He took my appointment from another advisor, expedited the recall repairs, and got recall appointment that was not completed due to hardware issues. He took my appointment from another advisor, expedited the recall repairs, and got me out of the service center quickly. His willingness to go above to correct an earlier frustrating experience will keep me coming back to Pedder. More

The service department was quick to help and got me in and out in no time. Easily the best experience I ever had at a dealership. and out in no time. Easily the best experience I ever had at a dealership. More

Please continue to hire knowledgeable, professional, and friendly advisors, such as Kevin. Kevin ordered the parts I needed, and scheduled my warranty repairs and oil change as soon as the parts arrived. On friendly advisors, such as Kevin. Kevin ordered the parts I needed, and scheduled my warranty repairs and oil change as soon as the parts arrived. On the day of the appointment, Kevin kept me posted on the status of my truck, as I stayed in the area waiting for completed work. This is extremely important to a busy business professional, as myself. Your facility and lounge area was clean. Thank you, i will be a returning customer for my Ram and Jeep services. More

Goty truck fixed in a timely manner, even though it dropped it off without an appointment dropped it off without an appointment More