48 Reviews of Pedersen Toyota - Service Center
I've had good experiences buying cars at Pedersen but cannot recommend their service department. It had degenerated over the years and now is just a complete waste of time and money. I had a Tuesday, cannot recommend their service department. It had degenerated over the years and now is just a complete waste of time and money. I had a Tuesday, 7:30a.m. appointment for checking out a check engine light problem which was due to failure to put the gas cap on correctly, and an intermittent failure of the TPS system. We only have 1 car, so I had to rent a car while my car was in service. I dropped my 2015 Camry off on Monday night so it could be worked on first thing Tuesday, I sent Casey a text Tuesday at 12:30p.m. asking what the ETA would be for completion of my work. He never responded! I called at 1:30 and spoke to him and he advised that they were still waiting for a tech to be assigned to my car. I told him I had to have the car by 3:00 as I was renting a car and didn't want it to expand into a 2-day rental, He said he'd expedite it. At 4:30 they still hadn't finished my car, but on checking with Casey, he said there wasn't a TPS problem. and the TPS display was working as intended. I explained (again) that the failure was intermittent and might have some correlation to colder temperatures. He promised to advise the tech to look into that aspect. I left my spouse at the dealership to go return the rental car, and about a half hour later she was on the way to pick me up. However, when she reached me, and I checked out the instrument panel. the TPS system was not displaying the tire pressures at all. Complete fail! More
I had a great experience today, easy check-in, efficient servicing, and competent inspection! I was able to schedule additional Required service in the near future right at the desk! servicing, and competent inspection! I was able to schedule additional Required service in the near future right at the desk! More
The service at the location is absolutely bar none THE WORSE SERVICE EVER. I will not come back. And if asked about this place? I will definitely tell about my experience! Very very disappointed! WORSE SERVICE EVER. I will not come back. And if asked about this place? I will definitely tell about my experience! Very very disappointed! More