Car salespeople have a long known bad reputation in society but Martin Cortez broke down that feeling. I originally called into the dealership already knowing everything about the truck I wanted and exactly where each available one was. So a price and no pressure was what I wanted. Just help me to make my selection, don't try to sell me. I'm already buying. The question is now from who?
This is where Martin Cortez excelled. He did what he said he would in a timely manner. Never tried to upsell. Just as simple as returning a phone call, getting the correct answer to a question, admitting certain information was not correct, and being a person who just wants to help me purchase a vehicle. Preferably from him.
Great job Martin.
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