I went in to get my engine light checked in. After two hours of waiting they tell me the problem my vehicle has and that luckily it's covered by my warranty. I leave my car for a day, come back the following evening to pick up my car. As I leaving the lot, my engine light is still on! I go back and tell the porter and he said they must of forgot to reset it, so there goes my car for another 30mins or so. Later that evening around 11pm, my engine light comes back on.
I went 3 times to this dealer in one week and now they found something else wrong and unfortunately warranty doesn't cover it. Doesn't it really take 3 xxxx times to find that problem!? why couldn't they find that out the first time I brought it in!!! Lazy to do your job complete or what?
On top of that, all those times I never received a call from the dealer about the status of my car. I always called and the person that helped me would never answer. I left about 3 voicemails until I had to leave early to work and drive down there.
Very unprofessional. If it's suppose to be good service, why not call instead of sending a text!
First and last time I ever go here!
Should of gone to Lakewood Chevrolet like I always do!!!