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Penske Chevrolet Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
1,751 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,751 reviews

November 04, 2023

Facility was very clean and the service advisor Adrian Martinez was very knowledgeable, friendly, helpful, and listening to my concerns. Work was done within said timeframe. More

by SKESQUERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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Nov 05, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you for taking the time to appreciate our building, and leaving us this wonderful five-star feedback. We are glad to read that our Service Team was very knowledgeable, friendly, helpful, attentive, and on time during your visit. We appreciate your business at Penske Chevrolet of Cerritos, and please feel free to reach out to us for any assistance.

November 04, 2023

I was able to make a Sam’s day appointment and tie service was quick. More

by HALLER00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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Nov 05, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we are glad to know that our Service Team was able to assist you in a timely manner during your visit. Thank you so much for the positive review and 5 stars. We hope to see you at Penske Chevrolet of Cerritos again in the future, and we’re glad you came in.

November 04, 2023

I purchased the trailer package and did not receive the wire harnesses. No one seems to care. More

by mde04
Recommend Dealer
No
Employees Worked With
Anthony Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the level of customer care you received from our Sales Team regarding the wire harnesses you purchased with your trailer package. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

October 31, 2023

Well I always go thru Adrian, he makes my Appts. clearly explains all the service work I need, the pricing etc. and if I have a discount with my mailings for service he makes sure I get it... More

by GOLFER_HAROLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Report | Print
Nov 02, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thanks for sharing this five-star review with us. We're happy to know that our Service Team was efficient and thorough during your service visit. Should you need anything, please don't hesitate to reach out to us at Penske Chevrolet of Cerritos.

October 31, 2023

My experience walking into this dealership was amazing, was helped immediately and greeted with a smile. The person that helped me was great, straight to the point and got me in and out. Definitely going b More

by Agustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz
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Nov 02, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we're glad you're happy with the way we do business here. It is pleasing to know that our team was great to work with and got you in and out. Your business is valued and we hope you continue to choose Penske Chevrolet of Cerritos.

October 31, 2023

My car was serviced without appointment and the work was done fast, very knowledge and helpful people. More

by Hector_galeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Report | Print
Nov 01, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for this fantastic five-star review! We are thrilled our Service Team was knowledgeable and helpful while providing quality services in a timely fashion. Please reach out to Penske Chevrolet of Cerritos if we can be of any further assistance.

October 31, 2023

Mr. Cesar was very kind, he explained all the questions we had. if we recommend them. Now we are a Chevolet family thanks to my husband. ☺️ More

by TIKUCHITACLAVEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Cesar
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Nov 02, 2023 -

Penske Chevrolet Of Cerritos responded

We are grateful for you leaving us a five-star review and for recommending our services. It is wonderful to know that our kind team was helpful and thoroughly answered your questions. Should you need anything, please don't hesitate to reach out to us at Penske Chevrolet of Cerritos.

October 31, 2023

The lady who helped me was wonderful , she was polite and professional. I should have got her name More

by Y2TIGHT2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 01, 2023 -

Penske Chevrolet Of Cerritos responded

Hi! We are so pleased that you had a positive experience with Penske Chevrolet of Cerritos. Thank you for your feedback regarding the politeness and professionalism of our team.

October 31, 2023

Respectful and fast. Took time to help us leave with the truck of our dreams. More

by KEVINSANTOS0914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing this positive review of your experience with our Sales Team here at Penske Chevrolet of Cerritos. We enjoyed reading how our respectful and efficient team helped you find the truck of your dreams. Your feedback is greatly appreciated.

October 29, 2023

App didn’t work. Stood in bay waiting to be helped. Walked inside and was advised to wait by car. Another five minutes passed. Once helped, very good care. More

by CK047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name unknown
Report | Print
Oct 31, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you to address your experience with our Service Department during your recent visit. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

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