Penske Honda of Ontario
Ontario, CA
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3,360 Reviews of Penske Honda of Ontario
It was easy to set up an appointment and the customer service provided by Daniella Gutierrez (service advisor) and service team was excellent. service provided by Daniella Gutierrez (service advisor) and service team was excellent. More
Victor and Sammy were extremely helpful, friendly, and accommodating. They made my car-buying experience enjoyable and easy. Victor was especially informative about vehicle information and extremely patie accommodating. They made my car-buying experience enjoyable and easy. Victor was especially informative about vehicle information and extremely patient with me and my family as we deliberated decisions. Both gentlemen provided a fun and non-intimidating environment that made me feel I could freely ask questions about the cars, which was important to me as a first time car-buyer. More
Facility was really clean and the staff was friendly for the most part. Initial salesman Gregorio was very helpful and very friendly. Sales manager got frustrated with negotiations and basically told me to the most part. Initial salesman Gregorio was very helpful and very friendly. Sales manager got frustrated with negotiations and basically told me to kick rocks before his finance manager closed the sale for him. More
Emailed the dealership and told them I wanted, they called me and said they had the car in stock. No extra negotiating, respected my wishes and went home within a couple of hours. Don’t even waste you called me and said they had the car in stock. No extra negotiating, respected my wishes and went home within a couple of hours. Don’t even waste your time with other dealers and their games. Penske cares about the customer and keeping them happy. More
I’ve been a customer for almost 4 years and no complaints at all. Fast and reliable, waiting area’s a charm and cozy and service staff’s are friendly. at all. Fast and reliable, waiting area’s a charm and cozy and service staff’s are friendly. More
I scheduled a service appointment which was for the next day. The service agent was vey nice listen to my car issues. She explained the service process and I decided to wait for my car repair. After three a day. The service agent was vey nice listen to my car issues. She explained the service process and I decided to wait for my car repair. After three and a half hours I was given a video inspection of what the service man inspected. Then to find out they did not have the part for my car. Had to return to have them repair replace the part. The second visit went quickly repair completed in a timely manner. Thanks to the team that got the work completed . More










