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Peoria Toyota
Peoria, IL
385 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 385 reviews
October 01, 2025
Luke was very friendly and knowledgeable. He answered any questions I had and was patient with me till I got my money. Would definitely recommend Luke Keene to buy a car from. Great car and r He answered any questions I had and was patient with me till I got my money. Would definitely recommend Luke Keene to buy a car from. Great car and really good warranty More
by bpsycho2
Employees Worked With
Luke keene
September 27, 2025
Trying to get finance manager to cancel extended warranty on 2025 Toyota RAV4 Limited i purchased last December. I don't get any calls back and when I go into dealership they always say they are busy. So, I on 2025 Toyota RAV4 Limited i purchased last December. I don't get any calls back and when I go into dealership they always say they are busy. So, I went through their company sells the warranty and signed paperwork to cancel and they forwarded information to finance manager. Hopefully they will process soon. Not happy at all with finance department. Makes me not want to trade with this dealership ever again if you have go through this headache. More
by ksmith1026
Employees Worked With
Leslie Brewer, Business Manager
September 25, 2025
Excellent service thanks to my service advisor: Larry Wright. I always appreciate the knowledge and customer service from the whole team at Peoria Toyota! Wright. I always appreciate the knowledge and customer service from the whole team at Peoria Toyota! More
by GymB
Employees Worked With
Larry Wright
September 11, 2025
Service writer called to make an appointment with me before my free maintenance ran out on my oil/filter & tire rotation. A good appointment was readily available. They got right on the job and did before my free maintenance ran out on my oil/filter & tire rotation. A good appointment was readily available. They got right on the job and did a complimentary wash in slightly over an hour. They were very businesslike & professional. More
by Betty A
Employees Worked With
Matt, Gibson
July 31, 2025
I was not happy that I was charged an extra $1,000 that was more than the agreed price. The reason given was tariffs. However I was not told that was what happened until they told me how much I owed and was more than the agreed price. The reason given was tariffs. However I was not told that was what happened until they told me how much I owed and I questioned the price. After getting home and discussing with friends everyone agree that was not a good practice. I called that afternoon but could not get the finance manager The next morning he did call and got very irritated when I questioned overcharge. He had the sales manager call me which he did. He was very apologetic and said he would look over the sale and give me a call back. He did not and I called again yesterday and left him a message. Still no word. I also felt a little pressure to buy the extended warranty which I did. I now have buyers remorse and will look into cancelling that. I must say the salesman did a good job and I have no problem with him. More
by Winnie.
Employees Worked With
Troy Cook, Tim Richeson, Leslie Brewer
July 24, 2025
They were very good! It is the first time I’ve bought a car for myself and they fix me a good one. They all went out of their way to make me happy. I am happy with the se It is the first time I’ve bought a car for myself and they fix me a good one. They all went out of their way to make me happy. I am happy with the service I received from them . More
by Sklonnee
Employees Worked With
Matt, Brandon, Lesley,
