Peoria Toyota - Service Center

Went there for tire rotation. Liars, never did it. I proved it to the manager( lady ) she acted like she'll take a hard decision, never did nothing. Older lady saw me there angry talking to them about t proved it to the manager( lady ) she acted like she'll take a hard decision, never did nothing. Older lady saw me there angry talking to them about the lack of business they do, she asked me : Do you think I got the same service...? I ask her to mark her tires before hand them her own vehicle. A couple people mentioned that to me, I thought I would try it, I get now the message. Do not trust Peoria Toyota... More

My Tundra had a recall repair done at the Toyota dealership in Peoria, IL. The employees there were very friendly and courteous. People like me are awry of auto repair people even for a recall repai dealership in Peoria, IL. The employees there were very friendly and courteous. People like me are awry of auto repair people even for a recall repair, which is free. They were on time as promised and offered a loaner vehicle. At the time I was picking my truck up, I was offered to have a car wash. The experience was excellent (seemed to be better than last time I had my truck repaired at this same place). The repair at this dealership is not cheap but not outrangeously expensive. I often remind of myself that I am no longer a struggling college student counting pennies; I am earning six figure salary. Anyway, I never pass the opportunity to save. Having said, a trip to Peoria Toyota is worthwhile if you need to have your Toyota car fixed or serviced. More

I have come to the Toyota dealership for oil changes since we have had or Camry in 2005. However, I am thinking of going somewhere else from now on because your prices are getting outrageous! $30.00 f since we have had or Camry in 2005. However, I am thinking of going somewhere else from now on because your prices are getting outrageous! $30.00 for a regular oil change with a coupon is ridiculous! I have a coupon for a $15.00 oil change at the Chevy dealership in Washington, IL and should have gone there. My husband even gets coupons for FREE oil changes from them. Now that's customer service!! I just wanted you to know that every time I leave there I end up feeling ripped off and think that I will change locations from now on. I also had the windshield wipers replaced the other day and was charged $10.00 for maintenance!! Next time I will buy my own at Wal Mart and save about $15.00!! Thank you, Amy McClintock More

Service prices are absolutely too high at Peoria Toyota. I own a Toyota vehicle and it costs me more to have service done at Toyota on a Toyota vehicle then it would at another third party service center. I I own a Toyota vehicle and it costs me more to have service done at Toyota on a Toyota vehicle then it would at another third party service center. I am sick and tired of them preaching we certify the work we do. Well I expect any service center to certify their work they do if I am paying you to perfrom service on my vehicle. I don't understand why you would charge your own loyal customers premium prices for service. Toyota will struggle retaining Customers in the future for service work or even for previous customers to buy a another car from Peoria Toyota because of the high service costs. Peoria Toyota needs to follow their methodology of "Stop to Fix" because these high service costs do not serve or provide value to their customers. More

Damien is always courteous, factual, and friendly as he takes great care of his customers. Damien is a true asset to this dealership. My wife and I highly recommend Peoria Toyota for their exemplary care o takes great care of his customers. Damien is a true asset to this dealership. My wife and I highly recommend Peoria Toyota for their exemplary care of the customers' needs. More