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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
685 Reviews

685 Reviews of Performance Buick GMC - Service Center

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November 21, 2022

Good service no issue I found a set of key to a Toyota with a turtle key chain. If someone lost a set let me know More

by JOEDIFORTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
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November 18, 2022

Nice service entrance was greeted by Luis service advisor and the valet. Fast write up. Nice waiting area. Vehicle was completed at the time I was told it would take to complete the repairs. After More

by Chis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
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Nov 20, 2022 -

Performance Buick GMC responded

Thank you, Chris, for the great review. It is our pleasure to hear about your positive experience with Luis and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 18, 2022

Paid for Oil change w tire rotation. All four tires required air and was not filled, now not sure tire rotation was even completed. More

by Gmc Canyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Vaz
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November 17, 2022

We called with a problem with our Enclave and were able to get it to the dealership on a Saturday. We were told in advance that they would not look at it until Monday, which was okay. It was diagnosed and More

by ljcpassat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
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Nov 17, 2022 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and wish you many safe miles!

November 16, 2022

Service department is great. Michael keeps you up to date on status of the vehicle. More

by MIKBEY
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again, but until then, drive safely!

November 16, 2022

Michael is a consummate professional. kept me updated every step of the way. get my truck serviced is a pleasure. More

by CHARLIE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with Michael. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

November 16, 2022

Great service and they also washed my car after. I will definitely use them again. More

by MBILHUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Report | Print
Nov 17, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

November 13, 2022

Luis was an excellent service lead. Keep up all of the great work performance team! More

by LANKYWADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Nov 13, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 04, 2022

Kind, easy and fair pricing for service one to my Yukon. Mike was great and made sure I was comfortable with the service. More

by TLEE811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mike. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

November 02, 2022

Bum-rushed out the door after signing papers. Sales couldn’t explain car very well More

by mdwyer2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Thorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bilhuber
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