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Performance Buick GMC - Service Center
Cedar Knolls, NJ
685 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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685 Reviews of Performance Buick GMC - Service Center
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October 15, 2022
They fixed the driver seat for me. Also ordered the chip for the vented heated front seats. I will have heated seats for the winter. 9/29/2022. Also ordered the chip for the vented heated front seats. I will have heated seats for the winter. 9/29/2022. More
by zoom785
Verified CustomerEmployees Worked With
Luis Vaz
October 08, 2022
Had work done at performance GMC. Took 3 days and 2 different story’s why my truck wasn’t finished on time. Did get it done with a slight discount from service manager Matt. Got truck Took 3 days and 2 different story’s why my truck wasn’t finished on time. Did get it done with a slight discount from service manager Matt. Got truck home did an expectation and found transmission lines leaking from there repair when it was supposed to be a replacement. Also found plastic air dam that keeps protects engine damaged and Ty rapped in place. Not professional at all. Should of been replaced. Then I call service manager to say truck was damaged and secretary talked to him and said he would call by days end. No phone call. What a surprise. To busy to call back a customer after they did a bad job on his truck. So I have to wait as transmission line leak in my driveway. GREAT SERVICE More
by bulldog1105
October 08, 2022
Clean environment, fast service and a friendly, staff. Ready to make an appointment for service at a convenient time for each client. Ready to make an appointment for service at a convenient time for each client. More
by rosemary.skeele
October 07, 2022
Everyone at Performance did a great job servicing my car, I would highly recommend them if you need any work done. I would highly recommend them if you need any work done. More
by MBILHUBER
October 07, 2022
easy to make appointment and have work completed in good time frame was ready on time expected time frame was ready on time expected More
by MIKBEY
October 07, 2022
The dealership is very professional. Louis kept me advised every day about my car. He was very nice and went out of his way to get me a rental as the part was on back order. Special shou Louis kept me advised every day about my car. He was very nice and went out of his way to get me a rental as the part was on back order. Special shout out to Angel who also works in service and always greets you with a big smile. More
by Bbgirl
Employees Worked With
Luis Vaz
October 04, 2022
Brand New Truck - Gas Tank got a hole in - they told me my fault - gave me 50% off repair. Service Mgr. was not very nice about the situation. Cheap Tank. Shouldn't a gas tank on a Pick Up truck be of qual my fault - gave me 50% off repair. Service Mgr. was not very nice about the situation. Cheap Tank. Shouldn't a gas tank on a Pick Up truck be of quality - guess not? More
by GIUSEPPECALA9
Employees Worked With
Matthew Papol, Luis Vaz
October 02, 2022
I was promised a loaner car when I made the appointment but was told loaner cars aren’t given for factory recall fixes. Then they cleaned car for me but must have put too much armor all on tires. The wet a but was told loaner cars aren’t given for factory recall fixes. Then they cleaned car for me but must have put too much armor all on tires. The wet armor all had created splash marks all over the car. When I mentioned to the person when they called me they said too bad I hadn’t given them 5 stars. Because if I had given them 5 stars they would have given me a free detail service! More
by cfleissner23
Employees Worked With
Luis Vaz
October 01, 2022
Michael was a good service rap Hopefully the mechanics were good mechanics I'll find out were good mechanics I'll find out More
by AGUAD
Employees Worked With
