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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
685 Reviews

685 Reviews of Performance Buick GMC - Service Center

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September 30, 2022

Performance GMC Service and Michael performed just as expected. Oil Change, Tire Rotation, Checked For Possible Transmission Fluid Leak, Ordered Heated Seats Chip More

by PRH7
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 30, 2022

THE TIME I HAD TO WAIT WAS THE TIME THEY SAID AND WAS VERY HAPPY I WILL DEFINITELY RECOMMEND MY FRIENDS THANKS More

by hirlakdin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
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Oct 01, 2022 -

Performance Buick GMC responded

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with service team. We appreciate your business and wish you many safe miles!

September 30, 2022

Excellent Customer Service. The interaction with the all the staff is extremely friendly and helpful with a high degree of efficiency. More

by ERIK_YOEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 28, 2022

Great service. Please do not ask for typed out comments in the future. I will not respond. More

by joseph.sullivan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Sep 28, 2022 -

Performance Buick GMC responded

Thank you for the 5 star rating and especially for your business.

September 27, 2022

Staff is professional. Was able to get my vehicle back within a reasonable time. Any questions that I may have had, it was answered with knowledge and professional. More

by KBANDSANDRA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 26, 2022

Had to bring back my vehicle because the job was not done write the first time. More

by jose61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vaz
Report | Print
Sep 27, 2022 -

Performance Buick GMC responded

Thank you, Jose, for taking the time to tell us about your experience. We sincerely apologize for your inconvenience and we hope for the chance to earn your business again. Until then, drive safely!

September 25, 2022

Good communication and honest wait times between the service team and customer. Will definitely be back for service! More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

September 25, 2022

Excellent Customer Service. Very clean and organized environment. Knowledgeable staff and great prices. Cars are well equipped. More

by ERIK_YOEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Colon
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Sep 25, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 22, 2022

Initial visit vehicle was returned with the same issue it was dropped off for. Made to picked up vehicle as it was check and ready. Did not even pullout of the parking. Service department did send driver wit More

by AGRADAILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Vaz
Report | Print
September 22, 2022

Great service helped me fix my car in one day I needed it go on vacation. More

by herrickhomecarept
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Sep 23, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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