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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
685 Reviews

685 Reviews of Performance Buick GMC - Service Center

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August 17, 2022

Upon driving my car in, I received immediate attention. Office staff was very friendly and efficient. More

by ROSONN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 16, 2022

The service was great and I will definitely be back. It was overall a great experience More

by RICHARDWBRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle, Matthew Papol
Aug 16, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future.

August 10, 2022

I brought my wife’s Buick encore in for service and this dealership far exceeded my expectations. Even though I needed to get a lot of work done, Mike Thorn What is a professional and kept me in the loop le More

by geneliu
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol
Aug 10, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 10, 2022

Mike Thorn is a professional. took care of the service with no issues. I was not inconvenienced in any way whatsoever. More

by CHARLIE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mike. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 10, 2022

The secretary was not helpful when I called to check if my vehicle was done with service. The car was was sloppy. It took too long for a simple oil change. More

by SWEINTRAUB21
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
August 10, 2022

Matt does a great job with scheduling and communication. He takes care of your vehicle so you don’t have to think about it. More

by bmu1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Papol, Luis Vaz
Aug 10, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Matt. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 09, 2022

Very nice group of people in sales and in service. Not sure where I stood with the lady that collects payment at the service desk though…lol More

by ADAVINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady that collects payments , Matthew Papol
Aug 09, 2022 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with our team. (Not sure where you stand with lady that collects payment either:) Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

August 08, 2022

Exceptional service - explained the situation thoroughly and very accommodating. Customer service gentleman Luis Vaz was very good and made my choice to bring my car there a good one. More

by elviet1942
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Aug 09, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Luis. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 08, 2022

Great experience. Mike was very professional every step of the way and the service department did our repair work flawlessly More

by TOMK4455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 07, 2022

Luis Vaz was very helpful and ready to go the extra mile. Thank you Performance GMC team! More

by Mayzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Aug 07, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Luis. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

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