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Performance Chrysler Jeep Dodge Ram Georgesville - Service Center

Columbus, OH

4.5
62 Reviews

62 Reviews of Performance Chrysler Jeep Dodge Ram Georgesville - Service Center

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October 01, 2012

I purchased a Jeep Commander a year ago, and I thought if I took my car to a Jeep dealer I would receive the best service. Was I wrong!! I have had my car there twice for the same issues that they keep faili More

by JeanClifton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil Zimmerling
Oct 31, 2012 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

I do apologize about your poor experience in our service department. I would appreciate the chance to talk to you about this experience so we can learn from this mistake to ensure this does not happen again to others. I can't say we will be perfect, but we work hard every day to be better than the day before. While the majority of our reviews are positive, the negative reviews are the ones we look at as learning experiences in our effort to deliver a happy and enjoyable buying and service experience. Please feel free to call me at my office. Thank you, Dave DeLauter - General Manager 614-272-0000

April 19, 2011

I don't recommend the service deparment. I took our van into service for a noise under the hood. After spending $500 to fix the noise, it is still there. They would not negotiate a partial refund. I was More

by sinkmarcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service departmant
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7