"Nice People and a Painless Process"
We found our car online first and from beginning to end it was a painless process. The car was ready for us when we got there and our salesperson, Tawaiian Muniz, helped us from beginning to end. The financing was fast with Bill Ward and the whole team were kind and helpful.
"Taking Care Of Business "
- Truck'n Bob
Customer Service was above and beyond what I have experienced at other dealers. They honestly went outta their way to take care of our purchase. Got us into the truck we wanted at the best possible price.
"Great experience from a state away! "
We found exactly what we were looking for on the website, right color and all the features we required. We found this car only after expanding our internet search to surrounding states. Being we were 6 1/2 hours away we requested additional photos beyond what was posted and asked for some specifics, each seat, the rims, scratches or dings on the exterior etc. Julie in the internet department did this and more within just a few minutes! She sent enough pictures for us to tell the car was in excellent shape and even followed up with a video of the entire car inside and out highlighting the 2 minor rock pits on the bumper. We decided to make the drive and were met with friendliness by all. We were able to meet Julie and thank here for all the photos and the video. Took it for a quick test drive with Tawaiian, our salesperson who was just as friendly. We were doing a cash deal and Tawaiian did once offer to finance at their rates, expected I know that is where they make their money, but never again not even when meeting with Randy in finance to sign paperwork. Appreciated not being hounded to take their financing option. We were in, looked the car over, went for a test drive, signed paperwork and were out the door in just under 2 hours. Will for sure return when we need another vehicle. *Two slight blemishes on the experience * 1) I have read in other reviews about the gas being only half full or less when making a purchase. Unfortunately this was the case with our purchase also. Have never purchased a vehicle without a full tank of gas (even on a private sale!) until now. 2) The detail department could do a little better job. Especially when we made a down payment to hold the vehicle for about 10 days until a weekend we could make the trip giving plenty of time to get the car ready. Upon arriving it still had the sticky residue of window stickers and window paint smudges on the windshield. A light layer of dust was on all the "not too visible" areas; gear shifter when in drive, back cup holders, door compartments, top of steering wheel etc. Also spots on the back seats and headliner we were able to easily get out. Overall great experience, great deal on a great car!