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Peruzzi Toyota - Service Center

Hatfield, PA

4.5
77 Reviews
Call Service Center (215) 997-1111

77 Reviews of Peruzzi Toyota - Service Center

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August 03, 2022

I was very pleased with the service I received when I took our car in for an oil change and state inspection and emissions. However, I was not pleased about how they charge a 3% surcharge for credit or More

by cafrantz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
Report | Print
Aug 09, 2022 -

Peruzzi Toyota responded

Thank you for taking the time to review us! Hearing that you had such a successful service experience working with the Peruzzi Toyota team made our day. With regard to the rest of your feedback, I apologize for any lack of communication regarding our surcharge and assure you that we will keep this in mind for the future. If there is anything more I can do to assist you or better your visit, please feel free to give me a call. Thank you, Nick Hartingh - Service Manager - (215) 997-1111

July 26, 2022

The green team has been servicing our vehicles for many years. Mark has taken great care of our cars and have high regard for their workmanship and friendly attitude. Thanks and five stars!! More

by Drepl19450@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Ellen Berkauzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2022 -

Peruzzi Toyota responded

Thank you for your confidence in Mark and the Peruzzi Toyota team! We are grateful for your loyalty and five stars. Drive safely, and we'll see you next time!

June 28, 2022

Very efficient and prompt service and I was appraised of what service was needed as well as the corresponding costs. More

by KMKern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey and Ben
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Jun 29, 2022 -

Peruzzi Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Peruzzi Toyota team. Drive safely, and we hope to see you back again down the road!

May 27, 2022

Easy to schedule service, easy check-in and kept informed of issues with the car and solution to problem. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service
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May 31, 2022 -

Peruzzi Toyota responded

Thank you for the review. We are glad that the team was wonderful to work with. We appreciate your trust in us to keep you informed! --Peruzzi Toyota Team

May 25, 2022

Service department did a good job on my 2017 Prius. Car was washed and ready when promised. More

by Rsa14.5302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike P
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May 26, 2022 -

Peruzzi Toyota responded

Thank you so much for trusting us with your 2017 Toyota Prius! We are thrilled to hear that you're a satisfied customer and appreciate you taking time to post a review.

May 18, 2022

I dropped my car off last night, expecting it to be finished by 5:00 today. The car was ready for pickup by 10:30. More

by Ralayres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff - service department
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May 19, 2022 -

Peruzzi Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Peruzzi Toyota team. Drive safely, and we hope to earn your business again down the road!

May 15, 2022

Very expensive state inspection, Oil-Change, Front End Allignment, $275. I drive a Toyota Camry XLE, they made it seam that all Toyota's need major service, and it could have been worse! They also wante More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The kid who got my car, did a acceptable job
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May 16, 2022 -

Peruzzi Toyota responded

I'm sorry you're unhappy with our pricing as we strive to be fair and appropriate in that regard. I also regret you were unsatisfied with our service recommendations. I will share your concerns with my team, but I also invite you to call me if you'd like to discuss them directly. I'd be glad to have a conversation. Best, Nick Hartingh - Service Manager - (215) 997-1111

April 12, 2022

Had my car inspected today, and as always, a great experience. My car is 12 years old, and Peruzzi has always assisted me. More

by dollskee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Apr 13, 2022 -

Peruzzi Toyota responded

We feel so fortunate to have such loyal customers like you at Peruzzi Toyota! Thank you for your continued trust in our team, and we look forward to assisting you for many miles to come!

January 21, 2022

Always great service, professional staff. Megan was my Service Advisor today and she did a super job. Car was ready on time and washed. Peruzzi is #1 in my book. More

by greggstrom1426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Peruzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
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Jan 24, 2022 -

Peruzzi Toyota responded

We are thrilled that you were so well taken care of by Megan and our team! Thank you for trusting Peruzzi Toyota with your business, and for stopping by to review our work. See you next time!

January 20, 2022

I was in today for my regular checkup. As usual when I drove up I was immediately greeted by a member of the service dept. he got me in immediately and I was on my way in less than an hour. Great service More

by skyhawk04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 20, 2022 -

Peruzzi Toyota responded

It was our pleasure to assist you! Thank you for giving Peruzzi Toyota your business and for leaving a great review of our team. We hope you will continue to choose us for your service needs!

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