Peruzzi Toyota - Service Center

These huys are GREAT! Appointments can't get any easier, they are open all the time for service, even all day Sunday. Repairs are done very reasonably & efficiently. Can't get a better experience to service they are open all the time for service, even all day Sunday. Repairs are done very reasonably & efficiently. Can't get a better experience to service your vehicle. More

Poor communications with the customer, unfriendly and poor quality of service work. Very hard to get in touch with and get a resolution for the problem. It took 4 calls to Toyota Customer Care Center to poor quality of service work. Very hard to get in touch with and get a resolution for the problem. It took 4 calls to Toyota Customer Care Center to resolve the problem. Replaced the fuel pump unnecessarily, drained the battery, and broke the front hood latch. Called before I went to the dealership for a pick up, waited 2.5 hours before they got the car ready. Dealers like Peruzzi give the Toyota Motor Company and the Toyota brand a bad name. Unfortunate for Toyota to be associated with a poor dealership experience. My next car will be a Nissan. Buyer beware, if Toyota is what you want go to Thompson or Conicelli. More

I bought my camry at Puruzze a few years ago. Early January 2011 I went to a Toyota Dealership in IL (lived in IL temporarily) and asked them to fully check the brakes, since I was moving back to PA an January 2011 I went to a Toyota Dealership in IL (lived in IL temporarily) and asked them to fully check the brakes, since I was moving back to PA and wanted a safe drive. The brakes check out OK and had more than half life left to them, according to their service people. At my service check at Perruzzi 10 weeks later, after about 910 miles of mainly interstate driving, I was told I needed a complete brake job because "the brakes were all rusted out". Total estimate was $1050.00 including pads and rotors all around. What a crock. More

I recently purchased a 2001 Toyota Camry from this dealership. Right away I was impressed with my sales guy, no longer there, and purchased the CERTIFIED vehicle and felt great about it. Fast forwar dealership. Right away I was impressed with my sales guy, no longer there, and purchased the CERTIFIED vehicle and felt great about it. Fast forward to 2 - 3 weeks later, WORST decision of my life. They sold me a faulty car, alignment and balance needed on car. Tire ended up blowing on me on 95N bc of the car being sold to me without it obviously being checked as they claim. To make matters even worse, I worked my butt off to get the car towed to them, and they say we are not covering the damage, you are lying, you must have did something to this vehicle and you are just trying to get us to cover the damage cost. After being hysterical on the phone and passing the phone to my mother (i'm a college student), she reamed them out and the sales manager would not budge. We have since contacted our lawyer and are ready to go full force with the crap of a dealership. If your smart buy elsewhere. More

I had battery problems and service tech recommended replacement of battery and alternator on a car that only had 33K miles. I asked for battery replacement since I wasnt convinced that alternator would replacement of battery and alternator on a car that only had 33K miles. I asked for battery replacement since I wasnt convinced that alternator would die on fairly new car and asked tech to replace only batter and he wouldnt do it and offered me a loaner car until they get the alternator ordered and installed. Cost ~$1000 I took my car to another shop, they ran battery test and replaced battery (~$100) and no problems since...This dealership service department is rip-off and scamming people. More