Peters Chevrolet Chrysler Jeep Dodge Ram Fiat - Service Center

Great service and friendly staff. Lonnie is great to work with on service issues. Have purchased multiple trucks and cars from them and they are always great to deal with on new purc Lonnie is great to work with on service issues. Have purchased multiple trucks and cars from them and they are always great to deal with on new purchase. More

Matt and Lonnie, in service, are great. Randy always very helpful , in finance. Great used car inventory Randy always very helpful , in finance. Great used car inventory More

Samuel from the Chevy Service is amazing and friendly and was very professional during my visit was very professional during my visit More

The people at the service department have always treated me with courtesy and respect, listened carefully to what I had to say, and explained things about my 2006 Fiat 500L in a way that I could understand me with courtesy and respect, listened carefully to what I had to say, and explained things about my 2006 Fiat 500L in a way that I could understand, what was going on with my car. After my car had been repaired, Amanda, walked me to the cashier, pulled my car around and helped me get into the car. More

My sunroof leaked for the very first time. I own a 2015 Dodge Ram Longhorn Laramie. So I decided to contact Peters because they have excellent service department and they’re employees are certified. The se Dodge Ram Longhorn Laramie. So I decided to contact Peters because they have excellent service department and they’re employees are certified. The seal around my glass was broken so they were able to install the glass the very next day. While I l brought my truck specifically for that to be fixed, my heating element on the passenger back seat never worked. I bought my truck used. So they were able to install that inside the seat and had to remove the underside upholstery. You cannot even tell the upholstery was even disturbed. It looks exactly like it did new. Absolutely satisfied with excellent service. I highly recommend Peters Chevrolet, Dodge, Jeep and Fiat on hwy 259 in Longview Texas. Thank you for taking care of my truck❤️ More

I just had my truck in for repairs and they told me it might not be looked at till September 20 but they called me on the 16th and told me what the problem was and had it ready by the end of the day Samue might not be looked at till September 20 but they called me on the 16th and told me what the problem was and had it ready by the end of the day Samuel was great and informative of what was wrong and what was going to be done to fix the problem thanks for being very professional More

Service department does the best they can with the shortage of people and parts. They are especially good at handling upset people. I can attest to that. shortage of people and parts. They are especially good at handling upset people. I can attest to that. More

The service department mr Justin rushing was the worst service I got and I even went out of my way to get my car to then when I was suspose to work Weston is the worst salesman and Justin is the work ser service I got and I even went out of my way to get my car to then when I was suspose to work Weston is the worst salesman and Justin is the work service provider at Peters in Longview will never take my car to then r but one from them in Longview to They both made a F minus on all of the above More

They had my vehical for 9 weeks waiting on parts. I requested loaner vehical and they said none were available. When I finally got my vehical back. They charged me for a tire rotation and balance that requested loaner vehical and they said none were available. When I finally got my vehical back. They charged me for a tire rotation and balance that was not done. Same low tire on the same location from when I dropped it off. They charged me for a cover on the fuel filter that they broke. The bed cover was rolled up and there was 70 miles put on my vehical. So I assume they used it to haul something. I can never get anyone on the phone for update or complaint. Horrible customer service. More

I got a brand new car from them I advise my salesman Weston Robinson that the bumper was coming a loose on passenger side he advise me to bring it over here when u get a chance abd we will get it fixed Weston Robinson that the bumper was coming a loose on passenger side he advise me to bring it over here when u get a chance abd we will get it fixed when I got there I got the run around the service guy and and another guy were in office plotting and the Weston comes out and say it nothing we can do about it would not advise anyone to deal with. Weston the Salemam r Justin the service guy both r no good More