
Pettus Chrysler Dodge Jeep Ram DeSoto
De Soto, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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WORST Experience all around, I will never buy a car or have these xxxxxxxx work on my car again. They are constantly changing service people and they all lie to you. I brought my car in for an oil change have these xxxxxxxx work on my car again. They are constantly changing service people and they all lie to you. I brought my car in for an oil change and tire rotation and I couldn't find the lung key. The only place it was out of the car was at the dealership the last time I had them rotate the tire. The new service guy said his techs don't loose things. He couldn't be bothered to check to see if the might have it he just wanted to be condescending and tell me it's my fault. He asked me why I was so mad and it's because this dealership has crewed me over so many times. I had them change out my dashboard as part of a warranty is and now all it does is rattle. Every time I took back they told me they were working on a solution. I contacted Stellantis directly and they said all the dealership had to do was tell them they couldn't repair it correctly and Stellatis would take care of it. I went back to the dealership and they replaced all of the service writer so I asked the manager to look up my car so they could sent Stellantis what they needed. She told me there weren't any notes in their system and I would have to make an appointment and bring it in again. I told her it has already been in 5 times and I don't see any reason I should have to bring it in again. Pettus wouldn't do anything to help me and save my time. I can site multiple other instances of them lying to me but bottom line THEY SUCK! More
Traded my truck on a new Ram Power Wagon. I live 9 hours away and got a great price on my trade in and on top of that they even met me half way to cut my time in half. Would recommend Garrett I live 9 hours away and got a great price on my trade in and on top of that they even met me half way to cut my time in half. Would recommend Garrett and this dealership to anyone! More
Devin did an outstanding job selling my wife and I’s new truck He walked us through each step of the process very easily and quickly. I would definitely recommend this dealership to anyone and will continue truck He walked us through each step of the process very easily and quickly. I would definitely recommend this dealership to anyone and will continue to do my business with them. Thanks Devin! You are going to do well! More
IT WAS QUICK AND EASY TRANSACTION; SALES REP JEROME COPELAND WAS VERY HELPFULL IN EXPLANING DIFFERENT FUNCTIONS OF VEHICLE I WOULD RECOMEND HIM TO MY FRIENDS COPELAND WAS VERY HELPFULL IN EXPLANING DIFFERENT FUNCTIONS OF VEHICLE I WOULD RECOMEND HIM TO MY FRIENDS More
Service department is the best that I have been to. I showed up with a problem Andy put in shop found problem and repaired it in less than two hours and I was ready to continue my trip. They made me feel showed up with a problem Andy put in shop found problem and repaired it in less than two hours and I was ready to continue my trip. They made me feel like part of family instead of a stranger from out of state More