Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Pettus Chrysler Dodge Jeep Ram Farmington

Farmington, MO

4.7
540 Reviews
Call Dealership (573) 766-4991
View Awards

970 E Woodlawn Dr

Farmington, MO

63640

Directions

By Type

540 Reviews of Pettus Chrysler Dodge Jeep Ram Farmington

June 05, 2025

Got an appointment quickly and was pleased with the speed of the service when I got there. More

by belindachadbourne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
Report | Print
Jun 10, 2025 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thank you! We’re happy to hear we got you in quickly and delivered fast, efficient service. We appreciate you choosing us and look forward to seeing you again! 🚗🔧😊

June 03, 2025

Smooth, fast and easy in every aspect. Very professional and prompt with the diagnosis of my vehicle. More

by CHARLIENAUCKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Jun 10, 2025 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thank you! We’re glad to hear your experience was smooth, fast, and easy. Our team takes pride in providing prompt and professional service—thanks for trusting us with your vehicle! 🚗✅🙌

June 03, 2025

All work performed on my vehicle was explained thoroughly. I’m very satisfied having my vehicle serviced at Pettus. More

by DAVIDE.MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather is very courteous and polite. She was very attentative and
Report | Print
Jun 10, 2025 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thank you! We’re so glad to hear you felt informed and confident throughout your service visit. Your satisfaction means everything to us, and we appreciate you trusting Pettus with your vehicle! 🚗🛠️🙌

May 27, 2025

They are always ready to get to my appointment and check out all my questions out and answer them. They have always been polite and informative. More

by BWISDOM1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah , Heather , Eric or Kevin and others I can’t remember names
Report | Print
May 27, 2025 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thank you for the 5-star review! We’re so glad to hear our team consistently meets your expectations and takes the time to answer your questions. Providing polite, informative service is what we strive for, and we truly appreciate your continued support!

May 27, 2025

Appointment was at 8:00 AM. Didn’t take the truck back until 8:50. I sat there for 50 minutes for nothing. More

by RANDY_EATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name.
Report | Print
May 27, 2025 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for your feedback. We understand it was frustrating to experience a delay, especially as the first appointment of the day. While it’s not typical, there are times when unexpected prep work or internal scheduling issues can cause a slow start, and we acknowledge that it shouldn’t have taken 50 minutes to get your truck in. We appreciate you bringing this to our attention, it helps us fine-tune our process and avoid delays like this in the future. If you have any other questions or concerns, feel free to reach out. We appreciate your business.

May 27, 2025

I didnt have an appointment and they got me in right away and got me taken care of More

by STEVE@PETTUSAUTO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanah
Report | Print
May 27, 2025 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for the Feedback Steve, we're always happy to take care of you!

May 26, 2025

Great friendly service - great friendly service - great friendly service - this is an awful request to have a 15 word minimum More

by GREENS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, Hanna
Report | Print
Jul 09, 2025 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks so much for the kind words! We truly appreciate your support and love hearing that our team’s friendly service made a great impression. We’ll keep working hard to deliver that same experience every time!

May 23, 2025

The process couldn’t have been better. Supper friendly and efficient. Heather was wonderful to deal with would highly recommend anyone get their car serviced at Farmington Pettus. More

by LEVIBARTON1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, J.C.
Report | Print
May 27, 2025 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thank you, Levi! We’re so glad to hear your service experience at Pettus Farmington was smooth and efficient. Heather is a true rockstar, and we’ll be sure to pass along your kind words. We appreciate the recommendation and look forward to helping you again next time! 🚗🔧💙

May 23, 2025

I dropped my truck off the night before as they told me they would service first thing in the morning. I ended up calling around 3 pm to see if it was done and they said it would be done an hour and I wou More

by JOHNRIDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Report | Print
May 27, 2025 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Hi there, Thank you for taking the time to leave your feedback. We’re very sorry to hear that your recent visit did not meet your expectations. Our goal is always to deliver timely, friendly, and thorough service, and it’s clear we missed the mark on your experience. To provide some context, your vehicle was scheduled for a drop-off appointment at 2:45 PM and was completed at 3:27 PM. That said, we understand your frustration with the lack of communication and the oversight in not resetting the oil light. These are details that matter, and we take full responsibility for not getting them right. We also take your comments about the interaction at our service counter seriously, and we’ll use this feedback to address any gaps in our customer service approach. We appreciate your business and would welcome the opportunity to regain your trust. If there’s anything we can do to make this right, please don’t hesitate to reach out to our service manager directly. Thank you again for your feedback—it helps us improve.

May 16, 2025

My oil changes always have done at Pettus can always leave my car ,they always do a good job always my car come back always clean, very dependable, More

by COLLEENCALLOWAY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They all do a great job very friendly people always tell you about your car after it is service
Report | Print
May 27, 2025 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thank you so much, Colleen! We truly appreciate your continued trust in Pettus for your oil changes. It’s great to hear that you can always count on us for dependable service and a clean car when you return. We’re proud to be your go-to team and look forward to taking care of your vehicle for years to come! 🚗🛠️💙

1
2
3
4
...
54