My Review Of Piazza Volkswagen of Ardmore:
My recent visit to VW Ardmore for service was good as usual, except for one thing...and this is why I can only rate a 4 for overall experience. When my car was returned to me, the gentleman driving my car left the seat reclined, the seat lowered, and the steering column lowered. Additionally, the A/C was blasting on 3 with the windows completely down at a time of day when the air temperature was barely 60 degrees - there was actually no need for A/C at all on that day. I don't know how it completely works, but it doesn't seem to me that the drive from the garage to parking lot is so long and involved that it requires the driver to "settle in" to his comfortable driving position. The least he could have done was returned the seat, steering column, and fan to its original settings...after all its MY car, not his. Other than this completely unprofessional act, my experience at Ardmore VW was very good. Please address this issue with your employees. Thanks.
UPDATE - The service manager and I spoke and the above issue was addressed. I appreciate the him contacting me and addressing the issue in a timely fashion.
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