Pierre Ford of Hermiston - Service Center

Great The customer service that Shawnika provides it's the best better than any other service writer it's main reason I keep coming back she's got knowledg The customer service that Shawnika provides it's the best better than any other service writer it's main reason I keep coming back she's got knowledge and understanding about any problem that you have More

Couldn’t ask for better service. The crew there is awesome The only complaint I might have is that they don’t have wash my car with a service anymore. Other than that, I am very happy with them The only complaint I might have is that they don’t have wash my car with a service anymore. Other than that, I am very happy with them More

Service The people at Hermiston Ford are friendly and helpful. I have had several service calls with them and they are quick to help and have taken care of my The people at Hermiston Ford are friendly and helpful. I have had several service calls with them and they are quick to help and have taken care of my problems. More

Friendly staff. Timely service. Miss having car washed Miss the days when the car came out of service washed and the service manager walked me around the car to assure everything was okay Miss the days when the car came out of service washed and the service manager walked me around the car to assure everything was okay More

Service Shawnica did a outstanding job of helping me get answers on new tires! She infomed on the process of getting replacement tires and was a huge help! Shawnica did a outstanding job of helping me get answers on new tires! She infomed on the process of getting replacement tires and was a huge help! More

Service truck for EGR replave Good service. Price a little high. Got a 3yr warranty when bought truck, but dealer only covers power train. Had to replace EGR valve which is not c Good service. Price a little high. Got a 3yr warranty when bought truck, but dealer only covers power train. Had to replace EGR valve which is not considered power train. Why. This is part of the engine More

Customer Service alive and well at Tom Denchel Ford!! Super helpful staff that are all about customer service. Fast, courteous and kept me informed every step of the process. Explained what was taking pla Super helpful staff that are all about customer service. Fast, courteous and kept me informed every step of the process. Explained what was taking place with my vehicle, offered rides to and from the dealership and completed work in a timely manner. All while helping me through the process. More

Great customer service! The service department at Tom Denchels were great to deal with! They were quick to return my calls, kept me updated on the progress and did it all wi The service department at Tom Denchels were great to deal with! They were quick to return my calls, kept me updated on the progress and did it all with a warm and friendly attitude. I also had my car detailed at the same time and a few items didn’t get put back in the car in the hurry to get it back to me- Shawnica even delivered them to me and n Pendleton so I didn’t have to make a special trip. That’s great customer service! I will definitely go back! More