Visited this dealer as we had two of our minivans break down on us. We were in desperate need of a minivan for our family! Betty Morris was very nice and helpful. She really listened to what we needed and what was in our budget! Everyone else there was also very nice and helpful. I would recommend everyone to buy thier next vehichle from Piles Chevrolet!!
We recently dealt with Doug at Piles Chevrolet on the purchase of our Chevy Equinox. He was easy to work with, non a high pressure salesman, and knowledgeable. We have been looking for a new car for over a year and was a little indecisive about what our next purchase should be. During that time we have talked to several other dealers and sales people. By far Piles was the easiest to deal with low pressure, no hassle, and a great price for what we got. Our only issue during the process was our credit union not communicating with Piles or myself however Sean in financing continued to work with us and we ultimately everything worked out.
I went to Piles looking for a specific vehicle- a 2016 GMC Acadia- the sales and finance teams were awesome. They never tried to talk me out of the vehicle I wanted, and went out of their way to make me happy. I would definitely go back to Piles again.
I live in Knoxville TN, and saw the minivan on the Piles Web Site.
They, Doug Adams, Sales rep. was very friendly and helpful on the phone.
As we discussed we reached a sales price agreement, and we drove 200 miles to view and purchase the car. Mr. Adams is the best sales person I have deal with over 45 years of car buying. I appreciate his professionalism, and hard work. Also, all the other staff did a good job.
I haven't financed a car in years and was very nervous about the high pressure of a typical car lot. Piles Chevrolet is not a typical car lot! they may seem country but they have patience and manners and respect! worth the drive for sure and I will never go anywhere again! Thank you Danny Coulson and Yaron Schwartz for all of your help!