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Pilson Auto Center

Mattoon, IL

4.5
363 Reviews
Call Dealership (800) 628-5402

2212 Lake Land Blvd

Mattoon, IL

61938

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363 Reviews of Pilson Auto Center

September 19, 2025

TERRIBLE SERVICE. Prices way too high. Overall bad experience. Will not go back. Very disappointing experience More

by jeffjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service man
Report | Print
Sep 23, 2025 -

Pilson Auto Center responded

Jeffjo, we regret to hear that you had this experience with us. We would ask that you follow up with our Service Manager, JR Boyce, to discuss your situation.

August 19, 2025

I feel Pilsons has always been fair on all my dealings over there years.Kristy has always been Great to work with. More

by Rbutler375
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy has always been awesome to work with
Report | Print
Aug 22, 2025 -

Pilson Auto Center responded

Rbutler375, thank you for sharing your positive experience!

July 30, 2025

From start to finish, Jason did an amazing job finding our Bronco. He kept us up to date on everything. He even called us 2 days later to see how things were going and if we had any questions on the Bro More

by Jsamendt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Badman, Brandon
Report | Print
Aug 05, 2025 -

Pilson Auto Center responded

Jsamendt, thank you for your kind review; we are happy to pass along your comments to the team here at Dan Pilson Auto Center Inc!

July 01, 2025

Steve worked very to find just the car that I wanted. I am very picky about the tire rims and he found some that I was happy More

by kdonley6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Flash Gordon
Report | Print
Jul 03, 2025 -

Pilson Auto Center responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 27, 2025

Exceptionally good sales and customer service Lincoln dealership. They actually care about their customers needs. More

by LM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Whitley
Report | Print
Jul 03, 2025 -

Pilson Auto Center responded

Lm, we really appreciate your positive review!

June 26, 2025

Worked hard to make the deal. Clean, courteous & professional. Love out new 2025 ram big horn. More

by sherry.cesar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David cox
Report | Print
Jul 03, 2025 -

Pilson Auto Center responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Dan Pilson Auto Center Inc and we hope to see you again soon!

June 13, 2025

Professional staff that listens to what you want. Will be a repeat customer and will tell others More

by Biermantom1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy hardesty
Report | Print
Jun 25, 2025 -

Pilson Auto Center responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Dan Pilson Auto Center Inc and we hope to see you again soon!

June 13, 2025

Quick service with friendly staff. Nice waiting area with snacks and some drinks in air conditioning. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. BOYCE
Report | Print
Jun 25, 2025 -

Pilson Auto Center responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dan Pilson Auto Center Inc!

May 29, 2025

I went in for an oil change and tire rotation. Meet by service agent as soon as I pulled in. He was very neat, polite and ask what service I needed. I had 3 or 4 questions about my new car and More

by Bruce & Pat
Recommend Dealer
Yes
Employees Worked With
Sorry, I am not good with names
Report | Print
Jun 07, 2025 -

Pilson Auto Center responded

Hello Bruce & Pat, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

May 21, 2025

Lied directly to my face. Made me regret buying a car from them and should have walked away the first time they lied. More

by Unimpressed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark mckay
Report | Print
May 28, 2025 -

Pilson Auto Center responded

Unimpressed, we regret to hear that your experience with us was not a more positive one. Please call our dealership and request to speak to the sales manager about your situation.

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