Pilson Auto Center

Have used pilsons many times in the past, went in today to see about trading in my challenger for a bronco, because pilsons saying “if it’s pilsons it’s possible” got low balled on a trade, told I couldn’t to see about trading in my challenger for a bronco, because pilsons saying “if it’s pilsons it’s possible” got low balled on a trade, told I couldn’t get the bronco with no credit ran because the payoff was too expensive. Then to top it off, the guy who assessed my challenger(Pilson fords own general manager) parked the challenger on a parking block(any challenger sits to low to go over these) so the bumper dragged on and off the parking block, now the bumber is hanging underneath the car! So now I have to go to a body shop to see what kind of damage they caused, and to have it repaired by a body shop, is going to cause the value of my challenger to go down anymore, making my car basically impossible to trade in anywhere!!!!!! Do not recommend, will never be back after this. No deal made, and DAMAGED my car to boot. Thanks for that HORRENDOUS experience today…. This review will be left on any and all applications I can find for reviews. Do not use this dealer. As they may damage your car assessing it. I think Pilson needs to fully pay off my car, and get me into something else since they damaged my car, which has also lowered its value. Update last week, a week after this incident the general manager reached out, said they owed me an apology on a voicemail, wanted to see damage in an email. I replied to email last week, here we are, 5 days later, and no response back. Pilsons really isn’t worried when they cause damage to your car, or just tell you the can’t work out a deal for you. Again, DONT USE THIS DEALER. After probably 20 purchases with this dealer, it’s rough to say, but they don’t care about customers or trades anymore. Received a call from Drew, basically just an apology, and they want their body shop to fix any damage, while trying to tell me the challenger didn’t touch the parking block. Once again, do not use this dealer! Trying to say they didn’t damage my Challenger! Stay far far far away from this place!!!! They should be paying for repairs, at a body shop I trust, and paying for depreciation due to the damage. Or fully pay the car off and get me into something else. More

Have used pilsons many times in the past, went in today to see about trading in my challenger for a bronco, because pilsons saying “if it’s pilsons it’s possible” got low balled on a trade, told I couldn’t to see about trading in my challenger for a bronco, because pilsons saying “if it’s pilsons it’s possible” got low balled on a trade, told I couldn’t get the bronco with no credit ran cuz it was too expensive. Then to top it off, the guy who assessed my challenger, parked it on the curb, so know I have to go to a body shop to see what kind of damage they caused. Do not recommend, will not be back after this. No deal made, and damaged my car to boot. Thanks for that experience today…. This review will be left on any and all applications I can find for reviews. Do not use this dealer. As they may damage your car assessing it. More