Pinegar Chevrolet - Service Center
Branson, MO

4 Reviews of Pinegar Chevrolet - Service Center
My '19 Corvette was in service here because I trusted them more than Reliable Chevy. Reliable always seems to make things worse and just rack up charges. Fast forward. My car sat here over a month, now b them more than Reliable Chevy. Reliable always seems to make things worse and just rack up charges. Fast forward. My car sat here over a month, now before we start I understand parts can be sometimes backordered and they have no control over that so I will give grace. They gave me a free oil change for the long wait. Ok. Fine. What I WONT give grace for is that my car was running "out of character" since I got it back, but dealt with it because maybe I thought new injectors, etc yes maybe it will run a little rough idk maybe they need to be broken in or maybe the ecu needs to reporogram itself and will auto correct. NOPE. I finally got tired of it and called GM Corporate CS. I took it to the GM customer service recommended shop for my Corvette that was given to me after calling the 800#. Out of the way, but I took it anyway. Turns out Pinegar overfilled my oil by 2.5 quarts with my "free oil change" !!!! My Corvette! That was causing a range of issues and bad drive and idle. Like what? You are a professional shop Pinegar. Are you kidding me? Do you not check your work? Very upsetting. I like the service office staff they are great, but I no longer trust the service or the mechanics if this is what happens. We should not have to double check your work. That is absurd. Trust is key. Resolution: 1) I went to the shop GM Corporate Phone Number suggested based on experience and reviews. NOT based on my choice. It was out of the way but did it on GM recommendation and 2) GLAD I DID. If service can't properly give a "free" oil change without doing damage, then I'd rather not have a "free" oil change. I did not request that. I'd just rather have dealt with the fact my car was taking a while to repair. I know it was not their fault on waiting for parts. Again, Pinegar desk people have always been good. Service Techs, however, 2+ quarts OVERFILL on a Corvette...NOT ok. Glad it was resolved. It could have been Very bad. Car runs like I expect it to now. More
very rude and sneaky people rude sneaky people from salespeople to service people .warning don't go there. worst place ever don't go there. they will screw you over trust me. rude sneaky people from salespeople to service people .warning don't go there. worst place ever don't go there. they will screw you over trust me. More
Wonderful We were in Branson and had trouble with our 2008 Impala. We called Pinegar and Bill said even though they were busy they would work us in. Harold to We were in Branson and had trouble with our 2008 Impala. We called Pinegar and Bill said even though they were busy they would work us in. Harold took the car and in less then 2 hours it was fixed. Bill and Harold were super nice! We were so grateful. They have a nice bathroom and free popcorn in the waiting room. If we lived in the Branson area this would be our place to go! More
Would not cover warranty issue on 25,000 mile vehicle even though I have been complaining about the problem since the truck was new. I have had vibrating brake pedal condition ever since new. I brought even though I have been complaining about the problem since the truck was new. I have had vibrating brake pedal condition ever since new. I brought it in a few months ago and they found one of the brake pads was deformed and oddly worn but charged me over $300.00. I have been buying vehicles from them for 20 years but they have new management that is the typical younger guy that does not look at the big picture, such as losing a good customer over a measly $300.00 and not selling him or his family another high priced vehicle ever again. More