Platinum Toyota of Texoma - Service Center

I really do feel cheated. I got a thing in the mail saying that I could get a 1995 oil change when I arrive for my appointment. They did not do a 1995 oil change. They did a $ I got a thing in the mail saying that I could get a 1995 oil change when I arrive for my appointment. They did not do a 1995 oil change. They did a $80 oil change and then they had to realign my front end. They said that was bad so I end up walking out of there over $200 I went to spend 1995 for an oil change these people bait and switch stay away from them More

They do an excellent job they're very thorough in their inspections and service. Staff is very friendly and concerned about the customer inspections and service. Staff is very friendly and concerned about the customer More

Pleasant experience repairs were made quickly. Cooper Pierce informed me of repairs that needed to be done and suggested further maintenance.Highly recommend Platinum Toyota of Denison Texas.Thank Cooper Pierce informed me of repairs that needed to be done and suggested further maintenance.Highly recommend Platinum Toyota of Denison Texas.Thank you Frank Pingleton More

Service was not adequate. .my car was ready 20/30 minutes before I had to go in to office and ask them if that was my car .. the person who worked on it didn’t follow through w .my car was ready 20/30 minutes before I had to go in to office and ask them if that was my car .. the person who worked on it didn’t follow through with his job.. and the I had to ask them to reset my screen so it wouldn’t should recall on it .. no mats for wet feet .. which it had been raining that morning.. not a friendly dealership More

Everything was done professionally; keeping Customer informed, explaining the Pros and Cons of Customer choices, very good. informed, explaining the Pros and Cons of Customer choices, very good. More

Outstanding customer service. Excellent work performed. Employees are very pleasant to communicate and discuss with. Excellent work performed. Employees are very pleasant to communicate and discuss with. More

Friendly and courteous people to do business with. Bill took great care of all our needs. Bill took great care of all our needs. More

My rep was excellent from the first phone call to my car delivery. Kind and very knowledgeable. Thank You delivery. Kind and very knowledgeable. Thank You More

Excellent communication from my Service Advisor, Melissa. Pleased with the work. Communication on the cost of the service. Great attitude among the Service Advisors. Would highly recommend this dealership Pleased with the work. Communication on the cost of the service. Great attitude among the Service Advisors. Would highly recommend this dealership to anyone. Thank you! More