Platinum Used Cars

Please Don't Shop here🚩🚩🚩🚩 I was threatened that if I didn't remove a review I wouldn't receive my tag.. didn't remove a review I wouldn't receive my tag.. More

This was by far the worst car buying experience in over 20 years.Absolutely aggregious 20 years.Absolutely aggregious More

Purchased a vehicle from this company and trusted them with shipping. My vehicle was delivered damaged. Theu agreed to pay for the rapids but once I gave them the estimates they said it was too much. We t with shipping. My vehicle was delivered damaged. Theu agreed to pay for the rapids but once I gave them the estimates they said it was too much. We than came to an agreement on an amount for me to be compensated. They lied and told me the check was mailed. Then they told me it was be delivered to me by next day delivery I never recited the check they continues to give me the run around and than eventually stopped answering my calls and text messages. I would NOT RECOMMEND THIS PLACE TO ANYONE ESPECIALLY IF YOU LIVE Out OF STATE!! More

Worst dealer in the WHOLE world. Mr. Brent K. is a bold face liar! I would not trust him with the Devil! He stole money from me and lied unit he turn RED in his bold face! Mr. Brent K. is a bold face liar! I would not trust him with the Devil! He stole money from me and lied unit he turn RED in his bold face! More

Just bought a car from Juan in Alpharetta. I usually dread the idea of going through the car purchase process, but I had an amazing experience at this dealership thanks to Juan! Their cars I usually dread the idea of going through the car purchase process, but I had an amazing experience at this dealership thanks to Juan! Their cars are high quality and priced right, and they helped me get a really good rate by working with major lenders—truly the best deal. Juan was genuine, knowledgeable, and never pushy. He answered all my questions and made sure I felt great about the car! The car was in better condition than I expected. It was refreshingly great experience! More

The company promised me in August and told me that it had returned the extended warranty of the vehicle, and until today I called the DOWC company to ask them that this has not been returned, and no one answ returned the extended warranty of the vehicle, and until today I called the DOWC company to ask them that this has not been returned, and no one answered the phone to the dealer or just asked and then there was no news More

went to the dealership to try and test drive a Mercedes S580 that was advertised on their website, the sales person was very rude and condescending , later found out it was the owner or buyer, i guess he t S580 that was advertised on their website, the sales person was very rude and condescending , later found out it was the owner or buyer, i guess he thought we couldn't afford it . needless to say i left without a test drive. very rude and disrespectful. no customer service . More

Nice and helpful people! Would recommend them! Good cars and good prices go check them out Would recommend them! Good cars and good prices go check them out More

Wasn't able to get enough information about car via email. Like most dealerships, all they want is for you to come in. For me, last 2-3 cars I've bought, I essentially had the deal completed via phon email. Like most dealerships, all they want is for you to come in. For me, last 2-3 cars I've bought, I essentially had the deal completed via phone/email/text. Only value in going to dealer is to validate condition. Maybe I'm the exception. Dealer promised sending me final price but never did. Had to hound dealer to communicate.. More

Typical bait and switch. They advertise a low price, then tack on "dealer prep" fees and they charge an additional "tax". I recently inquired about a vehicle because of the l They advertise a low price, then tack on "dealer prep" fees and they charge an additional "tax". I recently inquired about a vehicle because of the low state price. Playing dumb, I asked what the additional tax was. Sales person said it's the local county, city tax. In Georgia, you pay the TAVT and that's it. No additional sales tax. Lie #1. When I called them out on it, sales person said the GM would waive it. I guess it's easy to waive it because it was a bogus fee. I said if you can wave the tax and the dealer prep fee, I'd be more than happy to come down to take a look. Sales person said GM could not waive the dealer prep fee. Fine. Sales person then said why would i buy from another dealer who had a similar vehicle when theirs was less. I said because the other vehicle had 12K miles less and their OTD price was the same as theirs, without all the bogus taxes and fees. The salesperson just did not get it. I didn't like where this was going, because the sales person was clearly not knowledgeable so I said I'm done and we ended the conversation. Here is the kicker, I get a text from their "manager" below. You decide for yourself. "Based on the conversation you have had with my salesperson it is best that we stop the process. We do not believe in "Karen Culture," threats of retaliation, foul language, or irrationality. We thank you for your time & attention. Have a great weekend and I wish you & your son the best of luck in finding what you are looking; it is simply not here." Followed by a gif of a baby waving goodbye. I replied back: "Wow. First off, I ended the conversation because you kept interrupting me nor did you understand. I did not use foul language, was not impolite, nor irrational. To accuse me of all of the above warrants a compliant to the better business bureau and a review post on all media outlets. And you send a gif images of a girl waving goodbye deems your dealership completely unprofessional." I thought that would be the end of it. Nope. Got a response: "Like I stated. Karen Culture. Threats. Goodbye. Learn to sit with why you have a problem when someone tells you "no" or doesn't bow to your will. Sir, I am sure that we are not the first nor the last business you have berated for not giving you what you want. Please do not contact us again. You are banned for foul language & threats. Goodbye. [followed by the same baby gif]" Hmmm. It's not like I bought anything so I don't have any reason to be impolite, or use foul language. Irrational? What is there to be irrational about? You all decide for yourself. More