Plaza Chrysler Dodge Jeep Ram

Excellent vehicles. Unfortunately, horrible communication with parts and service. Ex recalls( there where 2). The 1st one I initiated the call to parts. Extensive wait f Unfortunately, horrible communication with parts and service. Ex recalls( there where 2). The 1st one I initiated the call to parts. Extensive wait for part. The 2nd( which is extremely urgent as it deals with the coolant agent , which can result in fire to vehicles and potential passengers) I was promised a call from the parts department, when the part was in, never came. I’m talking months. I let it go to to have issues, but again no promised call. Again, I initiated the call. Insult to injury, a slap in the face; they were fully stocked. It gets worse. Service reported, again with my initiated call( 4, 1/2 hrs in) left a voicemail, that was return 1/2hr. The recall required a 2nd part- not in stock!! Bottom line- parts and service get a low grade for communication to each other. More importantly to the consumer. Now I’m onto day 2. I had anticipated 1 day. Reality is; I’ll receive my vehicles, day 3. Obviously, I would have gotten the recall done. It would have been helpful to know in advance it would take 3 days. Sadly, I endured many excuses More

Dealing with Michelle Evans made the car buying experience so simple for me. She was amazing to deal with and it felt like dealing with a family member or friend there was no stress at all. The ent experience so simple for me. She was amazing to deal with and it felt like dealing with a family member or friend there was no stress at all. The entire time I felt like she was looking out for what was best for me. I was very impressed and well taken care of at this dealership I will most definitely recommend them to everyone I know. More

Joshua made the purchasing process easy. He cleared up the confusion listed in the vehicle details online so we could make a decision on a trip to the dealership, and test drive the vehicle. He cleared up the confusion listed in the vehicle details online so we could make a decision on a trip to the dealership, and test drive the vehicle. All questions were answered quickly. Joshua was available throughout the purchase of an F-150. The Finance person was direct and supportive in closing the sale. Thank You Plaza Chrysler for a pleasant buying event. More

Easiest car buying experience ever! Michelle was great and basically made the deal over the phone. Best car prices in the area. Michelle was great and basically made the deal over the phone. Best car prices in the area. More

I found the car I wanted on the Website. Sales man Scott Parker followed up and I have my car now! It was the best buying experience I have had buying a car from the beginning to the end. Pl Sales man Scott Parker followed up and I have my car now! It was the best buying experience I have had buying a car from the beginning to the end. Plaza Chrysler Dodge Jeep is the place to buy!! More

Friendliest, efficient in Customer Relationships and Cost effective. Work very hard to satisfy Customer and ensure Future return customers effective. Work very hard to satisfy Customer and ensure Future return customers More

It was a nice buying experience they was helpful to all my questions I had about the jeep I bought I will tell others about it my questions I had about the jeep I bought I will tell others about it More

All we’re exceptional and almost made you feel like Family. Follow up was better than most. We would for sure buy our next vehicle at Plaza and recommend them to Friends Family. Follow up was better than most. We would for sure buy our next vehicle at Plaza and recommend them to Friends More

Ciara was a good sales person. Although she is young she did do a good job. I would recommend her. did do a good job. I would recommend her. More

Michelle is an excellent sales lady, accommodating, and professional. She doesn't pressure the potential buyer. I appreciated her help and purchased a new truck from her. professional. She doesn't pressure the potential buyer. I appreciated her help and purchased a new truck from her. More