My experience with Plaza Mercedes was awful. I was sold a car, a Mercedes Benz E55, that was flawed when I purchased it, there was no dealer support, and it ended up that I was yelled at so close to my face the spit of Mercedes Manager, Robert M. Victor, was hitting my face. There is no reason anyone should recieve this kind of service from a Kia dealer, much less a Mercedes Benz dealer. I purchased this car pre-owned, I understand there can be flaws with pre-owned cars, however, it is how the dealer chooses to take care of them, there was no offer of compromise, there was no courtesy, just yelling and screaming and being told I was in the wrong. I will never purchase another car from Plaza Motors, I will never recommend Plaza Motors, and I will actively pioneer against them for the sake of other people. Since Plaza Motors was purchased by Asbury Group, they have lost many sales persons who had worked for Plaza for well over a decade, this is in addition to the countless service personnel who have left the dealer due to the poor treatment they've recieved from management. I now take my Mercedes products to Mercedes Benz of Progress Point, they are a wonderful group of people, I had an accident, they were fighting with me and for me every step of the way, they have never once yelled at me, told me I was wrong, or spit on my face. Progress Point now employs at least two employees that previously worked for Plaza Motors. The bottom line is, if you want to be treated with respect, dignity, and decency, DO NOT GO TO PLAZA MOTORS!
I Recommend This Dealer:
Ron Fruadenfelder, Robert M. Victor
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