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Plaza Motor Company

Creve Coeur, MO

4.8
150 Reviews

11910 Olive Blvd

Creve Coeur, MO

63141

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150 Reviews of Plaza Motor Company

January 04, 2023

Absolutely horrible experience with service. Bought car in August and have yet to have my issues repaired correct. Have only had my car approx 2 months the rest of time it has been at their deal More

by Lawyer03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service Dept , Robert Altepeter
Jan 06, 2023 -

Plaza Motor Company responded

Hello, thank you for taking the time to leave us a review. I’m disappointed to hear about your experience with us. Here at Plaza Mercedes-Benz, we value and pride ourselves on the positive relationships we maintain with our customers, both during the buying process and after you leave the lot. It is always our expectation that we address all of our guest’s concerns with a personal level of care. I am sorry that we failed to meet that expectation. I’d like to speak with you about the concerns you’ve mentioned in your review and do what I can do make this right. At your convenience, please contact me at 314-919-8100 so we can speak. Best, Daniel Branca, General Manager

January 11, 2022

I will not recommend this dealership.Unprofessional I will not recommend this dealership. Unprofessional customer service Save your time, money, and headaches! More

by Stl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad
October 29, 2021

Courtney was great, my experience was as well. Courtney got me exactly what I wanted. I love my new car! More

by Tatum83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Williams
August 03, 2021

My experience today was not a great one, I was mislead and I felt it was done in an unprofessional manner More

by Leathasmith71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Curtis Felix
Aug 03, 2021 -

Leathasmith71 responded

Yes my experience wasn’t a great experience today with plaza Mercedes of Creve Coeur , so disappointed

July 28, 2021

Amazing staff very knowledgeable an great selection an nice clean cars service department Also looks very clean an organized hours are Also adequate for convinence More

by Dandepot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adams
April 24, 2021

We had another great experience at Plaza. This was our second car leased from Plaza. our salesman, Varu was very helpful and a pleasure to work with on both cars!! More

by tghohl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Varujan Angheluta
Apr 26, 2021 -

Plaza Motor Company responded

Hello tghohl, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

January 28, 2021

Great and relaxed approachWill get you the best Great and relaxed approach Will get you the best deal!! Highly recommended for used or new cars Will work hard to make sure customer is happy with More

by broukoz
Recommend Dealer
Yes
Employees Worked With
Quentin Johnson
Jan 31, 2021 -

Plaza Motor Company responded

We always appreciate positive reviews! Thank you, and happy motoring!

September 21, 2020

Plaza Motors sold me a car that they did not have a title to. I’m still waiting on my title and no one from their management team is returning my calls to remediate my issue. More

by Michellecking2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rickey Whittington
Oct 15, 2020 -

Plaza Motor Company responded

Please give me a call at 314-635-9538 so we can discuss your situation in greater detail. Thank you. -Todd Flowers, General Manager

June 01, 2020

appreciate the continuous efforts of our salesperson Quentin was extremely helpful and dedicated. I appreciated how much communication he provided and continuous efforts to make a deal happen. He was ver More

by klrobinson5@cableone.net
Recommend Dealer
Yes
Employees Worked With
Quentin Johnson
Jun 04, 2020 -

Plaza Motor Company responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

January 30, 2020

Quentin Johnson is awesome & goes above & beyond for his clients! Highly recommend! He dropped off my floor mats to my home that is 45 minutes away from the dealership! More

by Laurendemond1
Recommend Dealer
Yes
Employees Worked With
Quentin Johnson
Jan 31, 2020 -

Plaza Motor Company responded

Thank you again for taking the time to let us know how we did!

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