Porsche of Towson - Service Center

Nice experience The service department was absolutely fantastic in hadling my situation. Brian explained to me what was wrong with my car and handle the situation pro The service department was absolutely fantastic in hadling my situation. Brian explained to me what was wrong with my car and handle the situation professionally. Nice job! More

Oil change It was my first service experience so I was a little unclear on the procedure, but Brian found me and all was good. Because it was my first service, It was my first service experience so I was a little unclear on the procedure, but Brian found me and all was good. Because it was my first service, I was surprised at the cost of an oil change. Can't wait to see the real service. I guess as my husband told me, Welcome to Porsche world. I was the first to arrive for service so I got to pick what was on the tv. Ha, loved that! I chose HGTV and then felt sorry for the man who came in after me and was stuck watching it too. He spent most of his time outside on his phone so he really didn't care. I like the tv, the Kuerig coffee machine, the his and hers bathrooms, and that the waiting area was small and cozy without a crowd of people. Oh, the car wash- nice touch, you should offer a free one at least once a month. =] More

Brian Rogers I had my Porsche inspected there Brian was very professional an straight forward I will bring my car back for service at 20,000. Miles I had my Porsche inspected there Brian was very professional an straight forward I will bring my car back for service at 20,000. Miles More

Brian was very attentive and paid a lot of attention to even the smallest of details to make sure that we were covering everything that needed to be accomplished while my vehicle was being serviced at your even the smallest of details to make sure that we were covering everything that needed to be accomplished while my vehicle was being serviced at your dealership.. More

Brought car in due a broken shift cable, which occurred suddenly and might have left me stranded. repair was as prompt as could be, and another troublesome issue was addressed as well. Brian Rogers is a gr suddenly and might have left me stranded. repair was as prompt as could be, and another troublesome issue was addressed as well. Brian Rogers is a great person to work with. More

Late on a Sunday evening, my wife smelled "something hot" in her 2013 Cayenne. She drives 110 miles round trip most days to work and was reluctant to drive it. She took another car to work and I calle hot" in her 2013 Cayenne. She drives 110 miles round trip most days to work and was reluctant to drive it. She took another car to work and I called Brian( Rogers) at the service department about 7:30am Monday morning. He answered right away! I told him the problem and he said "bring it in". I needed a loaner vehicle for other appointments that day, and he said "no problem". They looked at the car and were finished about 10:30am, but I was already at appointments. He was going to be there until 6:00pm, but I didn't think I could get back by 6:00pm to exchange. He said "no problem, I'll let Steve (Postol) know you're coming later and he can take care of checking you in". Steve handled the paperwork and I was out in several minutes. This is the type of service that sets a dealership apart from others! More

I came to Porsche of Towson for work that I needed done to my Cayman S and Cayenne after several inquires to different Porsche dealerships MD/VA. Brian Rogers is possibly the best service advisor I have ev to my Cayman S and Cayenne after several inquires to different Porsche dealerships MD/VA. Brian Rogers is possibly the best service advisor I have ever worked with. Very honest with me about what needed to be done to my car, listens to my concerns and DIY, and doesn't try make a profit. He told me what work needed to be done and how long it would take giving me a budget for service that other Porsche dealerships can't compete with. Brian instantly greets you when you walk in the door, and shows you exactly what is being done to your car while it is being worked on by the mechanics. I was very impressed with Brian and recommend this dealership to everyone! You will definitely not be disappointed! More

I came to Porsche of Towson for work that I needed done to my Boxster, and Brian Rogers is possibly the best sales advisor I have ever worked with. He was very honest with me about what needed to be done to my Boxster, and Brian Rogers is possibly the best sales advisor I have ever worked with. He was very honest with me about what needed to be done to my car and was not trying to solely make a profit. He told me what work needed to be done and was trying to save me money, which was fantastic. He instantly greets you when you walk in the door, and shows you exactly what is being done to your car while it is being worked on by the mechanics. I was very impressed with Rogers and recommend this dealership to everyone! You will definitely not be disappointed! More

This is what a Porsche dealer should be. They are truly working away from the "stealership" reputation that nearly every Porsche dealer I've been to has had where they don't give a crap about your car, con working away from the "stealership" reputation that nearly every Porsche dealer I've been to has had where they don't give a crap about your car, concerns, etc, but only your $$$. I walked in one day at Towson just to look around and maybe get a new Cayman R poster and ended up talking and building rapport with the ever so friendly and awesome general manager. We talked about our cars of present and past, shared laughs, built a better customer to dealer relationship. Kudos man! These are true "car guys" and understand what the mod-happy customer is going through i.e. not voiding your warranty or blaming a transmission oil leak on your new exhaust. (Len-Stoler tried this on me, I wouldn't have it though. They try to help the customer as much as possible and only give you the parts you NEED, not what gets the dealer the most $$$. Just today I called the service department and spoke with Kurt to provide me some torque specifications and he was more than happy to help me out. This aided me greatly while doing my Bilstein coilover install in my garage on my 2006 Cayman S. I've asked other dealers in the past for torque specs on headers bolts and other things but no dice from the other Porsche "stealerships." And it's funny because the dealer who was least helpful was the one I bought my car from!!! Man I would have much rather given the profits of my purchase to Towson :/ I have been really dreading taking my car in for scheduled maintenance due to the costs and quality of the job done. But at Towson, I honestly just can't wait to give them my keys and open my wallet to them because I know that my beloved will be in good hands. But to be fair, I just want it to be clear that I have NOT taken my car in for service there yet or have had any warranty work done. So take the workshop praise I've given for what it's worth. But still, I can't wait to take my car in. Hopefully everything that I think these guys are will come to pass. Last note, if you have a choice between Len Stoler and Towson, even if you have to drive extra miles. Go to Towson, I will NEVER EVER again go back to Len Stoler. They are a bunch of con artists with big fishing rods casting out after your wallets. PS If any of the Towson employees read this, you guys rock, and keep rockin'! Just remember to always think about the customers before yourselves and you'll be around in business forever. Cheers More

I purchased my vehicle in Arlington Va, but retired in Baltimore a few months later. Porsche Hunts Valley was ridiculous and I almost sold my car because of the poor service. Thank God for the OUSTANDING Baltimore a few months later. Porsche Hunts Valley was ridiculous and I almost sold my car because of the poor service. Thank God for the OUSTANDING staff here and I can appreciate my car with no worries. Porsche of Towson is a "gift from above" and I am more than pleased with my selection. I have told many friends about the dealership and are convinced when I rave of the suberb service. Sales got me to buy a Cayenne and Porsche of Towson's service will keep me. More