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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
775 Reviews
Call Service Center (708) 364-2400

775 Reviews of Joe Rizza Porsche - Service Center

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March 25, 2025

Service apres vente irreproachable Personnel qualifie et courtois Merci pour ce service digne de la marque Porsche Bonne continuité More

by Nicolesmayra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Mayra! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

March 20, 2025

Tony and the team allowed for a seamless experience when I needed urgent service, especially considering I live some distance from the dealership. Tony kept me in formed every step of the way and made sure More

by ellisjulius64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to hear that Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 17, 2025

Great experience, everyone was respectful and courteous. Hopeful to continue to do business again in the future. More

by MOIZZAKHTAR
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Caruso
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Mar 17, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 15, 2025

Tony b is a treasure you guys are lucky to have him. He is a pro! More

by SLUNDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your review and kind words for Tony. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

March 14, 2025

The cost of routine auto maintenance like oil changes and replacing transmission fluid is extremely high for any auto. More

by TERRIREDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your review. We're sorry you weren't fully satisfied with your experience, and we'd like to learn more. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 14, 2025

Easy scheduling service appointment with Tim. Great attention to detail by Mark and his technicians. Very good check-out by Rachel and Lindsey. Always nice hospitality by Frank and Max. More

by WRM- Arlington Heights
Recommend Dealer
Yes
Employees Worked With
Tim, Mark, and Rachel.
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Mar 16, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

February 22, 2025

Customer service is outstanding, respectful, courteous and professional. Every time the service is always great. I am always treated like I am like family. More

by REYNOLDS-WAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 22, 2025

Poor communication by service adviser as customer was waiting after service had been completed for a while. More

by FWDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

February 12, 2025

Always helpful and take care of their customers. My service manager Tony and salesman Mike are the best! More

by Blessed78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 31, 2025

Wait to get a loaner is long. The 50mile per day drive allowance is way too low. The front fender has scratch marks on paint that were not there before. That is the bad. The go More

by BSAK
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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