Porsche River Oaks - Service Center

I bought the car in to have the starter motor cable replaced. The car was slow to start when engine was warm. This is a known problem. This was fixed perfectly and now the car starts very easily when h replaced. The car was slow to start when engine was warm. This is a known problem. This was fixed perfectly and now the car starts very easily when hot which is great. While the car was having the above work done I also needed an oil change. However when I came to pick up the car I checked the oil level before driving away and the oil sensor reported a minimal amount of oil (only showing the first small mark on the gauge). I was expecting it to be at the maximum mark so that I don't immediately have to top it up myself. This was especially annoying as the bill had charged me for 10 quarts which is more than enough to fill the car. I also feared that the mechanic had forgotten to fill the car up after the old oil had been drained out and worried as to what damage may have occured to the car as a result of that. I later read that there is a separate low oil level warning and that my car was only low on oil not out of oil. To top the oil up the mechanic drove my car back to the service area. This meant that they (and I) had to wait over 25 minutes while the car's computer allowed another reading to be taken of the oil level. This was annoying but in no way Richard's fault. Richard was as pleasant and professional as usual to deal with. The oil was topped up to the max. I've heard stories about dealerships overfilling with oil which causes more problems than underfilling so in that respect I'm happy that the service guys didn't overfill the car. It was just frustrating having to wait around when I thought my visit would be quick. More

my salesman gave me a choice of two cars , he let me chose which one . he worked with me on pricing and gave a good figure on my trade in. i felt he didn,t force the deal on me. chose which one . he worked with me on pricing and gave a good figure on my trade in. i felt he didn,t force the deal on me. More

As always, they were great. They were friendly, attentive, and made sure I was kept informed of what needed to be done, and made sure it was taken care of completely. attentive, and made sure I was kept informed of what needed to be done, and made sure it was taken care of completely. More

Momentum Porsche continues to give me outstanding service. Although I just drive a Boxster, they treat me as if I drive a 911 GT3. The great service from the Service Department is the primary reaso service. Although I just drive a Boxster, they treat me as if I drive a 911 GT3. The great service from the Service Department is the primary reason that I will buy my next Porsche from Momentum. More

Richard is a fantastic services advisor....he's honest, hard working and friendly individual. He is the reason I will continue buying from the Monentum dealers. hard working and friendly individual. He is the reason I will continue buying from the Monentum dealers. More

Problems with warm starts. Took the car '07 911 Carrera S in. Got a rental and out in less than 20'. Car ready the next day and back in my 911 within 24 hours with very little cost financially or in time. T in. Got a rental and out in less than 20'. Car ready the next day and back in my 911 within 24 hours with very little cost financially or in time. The whole experience was quick, painless and completely satisfying! Good job to all. More

Great overall experience. I did not receive a call back from my initial call to the receptionist, can't say wheather it was delivered to the service group or not. Have no plans to use anyone else. from my initial call to the receptionist, can't say wheather it was delivered to the service group or not. Have no plans to use anyone else. More

RIchard got me in on the day that I called. He kept me up to date on the progress of the service and he was flexible on the pick up time. Overall, the people with whom I interacted were friendly, efficie up to date on the progress of the service and he was flexible on the pick up time. Overall, the people with whom I interacted were friendly, efficient, and knowledgeable. More

Had an annoying problem with parking sensors always going off - difficult to determine the problem, but the high quality of customer service and the great communication amazingly prevented me from getting an off - difficult to determine the problem, but the high quality of customer service and the great communication amazingly prevented me from getting annoyed at having to bring the car back twice after the initial visit. Sometimes things are just hard to figure out, and I really appreciate the professionalism and dedication of the Porsche Momentum staff in getting to the bottom of it. Wouldn't trust any other service provider with my Porsche. More

Service department was ready for the car when I arrived and was able to do the routine annual service while I waited in their new customer lounge. I would definitely recommend this dealership for servic and was able to do the routine annual service while I waited in their new customer lounge. I would definitely recommend this dealership for service. More